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Call Center Analytics & Operations Analyst

Viking Client Services, Inc.

A leading service provider in Eden Prairie is looking for a highly analytical Call Center Operations Analyst. This full-time role involves overseeing daily operations and performance optimization within the call center, supported by a Bachelor's degree and relevant experience. The ideal candidate excels in data analysis, reporting automation, and will closely partner with operations management. Full benefits and opportunities for advancement are included. #J-18808-Ljbffr Viking Client Services, Inc.

Vacancy posted 4 days ago
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