Call Center Analytics & Operations Analyst
Viking Client Services, Inc.
A leading service provider in Eden Prairie is looking for a highly analytical Call Center Operations Analyst. This full-time role involves overseeing daily operations and performance optimization within the call center, supported by a Bachelor's degree and relevant experience. The ideal candidate excels in data analysis, reporting automation, and will closely partner with operations management. Full benefits and opportunities for advancement are included. #J-18808-Ljbffr Viking Client Services, Inc.
$65k - $75k
10050 Crosstown Circle, Suite 300 Eden Prairie , MN55344 Viking Client Services, LLC Call Center Operations Analyst We are seeking a highly analytical and detail-oriented Call Center Operations Analyst to support daily operations, reporting, and performance optimization...SuggestedFull time$85k - $105k
...can see patterns before others do, turn operational complexity into clarity, and help shape... ...is a high-impact role that sits at the center of Engineering, Operations, Supply Chain... ...get excited about dashboards, predictive analytics, and continuous improvement — this role...SuggestedPermanent employmentWork at office$85k - $105k
...including disability/veteran. Job Description Role : Senior Operations Analyst Location : Eden Prairie, MN or New Ulm, MN (travel to New Ulm... ...manufacturing environment. This position acts as the analytical engine of the Executive Team, transforming raw data from cross...SuggestedTemporary work$81.52k - $95.9k
...Business Operations Process/Sales Analyst At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make... ...Apps, Power Automate, and Copilot Studio). - Strong analytical skills with the ability to review and interpret detailed...SuggestedTemporary workWork experience placementWork at officeLocal area- Hollstadt & Associates is seeking a Senior Operations Analyst in Eden Prairie, MN. This role focuses on data analysis, creating dashboards... ...proficiency in ERP systems and data visualization tools, and strong analytical skills. Benefits include medical, dental, and retirement...Suggested
- Description JOB TITLE: Business Operations Analyst DEPARTMENT: Medium Cannon Caliber Manufacturing REPORTS TO: MCC Sr Director, Manufacturing... ...environments Experience with cost modeling, production analytics, or pricing Some experience with quality systems (QMS) and...Full timeWork at office
$92k - $124k
The Sr. IT Process & Knowledge Analyst is responsible for... ...role ensures that IT support operates efficiently, consistently, and... ...retirement Apply Knowledge‑Centered Service (KCS) principles to encourage... ...frameworks such as ITIL Strong analytical and problem‑solving skills...Flexible hoursShift work$69k - $91k
Polaris Industries Inc. is seeking an ORV Operations Analyst in Plymouth, Minnesota. In this role, you will plan and execute strategies for... ...will have a Bachelor’s degree, at least 3 years of business analytics experience, and proficiency in Microsoft Excel, along with analytical...- ...financial technology firm in Minneapolis is looking for a Revenue Operations Analyst. The role involves ensuring accurate Salesforce operations,... ...in a SaaS environment, with strong communication and analytical skills. The position offers a full-time employment basis and...Full time
$69k - $91k
Position Overview As an ORV Operations Analyst, you will plan, communicate, and execute Off‑Road Vehicle shipment strategies within a Retail... ...your message to ensure understanding and alignment. Data & Analytical Literacy: You interpret data, metrics, or reporting to...Local area- VetJobs is seeking an ORV Operations Analyst to plan, communicate, and execute Off-Road Vehicle shipment strategies in Plymouth, Minnesota.... ...Bachelor's degree and a minimum of 3 years experience in Business Analytics, along with proficiency in Microsoft Excel and familiarity...
- ...location detailed in the job posting. Position Overview As an ORV Operations Analyst, you will plan, communicate, and execute Off‑Road Vehicle... ...your message to ensure understanding and alignment. Data & Analytical Literacy: You interpret data, metrics, or reporting to...
- ...Business Analyst Claims Payment Integrity Remote Contract Domain & Data Expertise (Required) Familiarity with Call Center datasets (member & provider contact/call data) for identifying... ...dashboards, or cost-of-care analytics used for PI impact sizing. Required...Contract workRemote work
$58k - $86k
...may provide work direction to lower-level analysts and will assist more senior analysts... ...report to the Senior Director Business Operations. What you do: Design and conduct... ...amenities, including an onsite health center, child development center, fitness...Permanent employmentFull timeWork experience placementH1bLocal areaFlexible hours- A financial services institution is seeking an entry-level candidate for a full-time position focused on finance and sales operations. Responsibilities include processing system adjustments, managing refunds, and ensuring accurate processing of transactions. Ideal candidates...Hourly payFull timeWork at office
$22 - $34 per hour
...Basic Qualifications Associate degree in accounting, finance, business, or 2+ years of work experience. 1+ years' experience in operations support. Preferred Qualifications Excellent computer skills including Microsoft Office applications, Oracle leasing software,...Hourly payFull timeContract workWork experience placementWork at officeWork from homeFlexible hours- ...The Business Analyst is responsible for analyzing and documenting business processes and provide technical support for IFS, the ERP... ...a strong desire to succeed. Problem Solving – Innovative, analytical, inquisitive; develops creative solutions. Organization – Attention...Remote work
- ...Overview: ~6+ years of experience as a Business Analyst or similar role. ~ Strong expertise in requirements elicitation,... ...solution alignment practices. ~ Excellent communication and analytical skills. ~ Healthcare industry experience is a major plus....
- ...and sales projects and initiatives (including category reviews, new item presentations, scorecards, assortment/shelving, and ad-hoc analytics). Responsibilities Essential Functions: Provide analytical support for category management and sales projects and...Hourly payWork experience placementWork at officeFlexible hours3 days per week
- ...Job Title Business Analysts to support COVE team.... ...experience in UHC contact centers, Medicare Product... ...Responsibilities Analyze operational data to identify areas... ...), Product, Claims, Call Ops, IT, Sales,... ...~2 years of business analytical skill set. ~ Consumer...For contractors
- ...Role: Salesforce Business Analyst Location: Minnetonka Mills, MN ONSITE Duration: Long term Contract Must... ...Flows, Validation Rules, Approval Processes, etc. • Strong analytical, communication, and stakeholder management skills. • Proficient...Long term contract
- ...Client Relations Business Analyst The Client Relations Business Analyst is responsible for increasing the adoption and positive impact... ...gain feedback and/or educate Use client feedback and data analytics to educate IT teams and continuously improve approach toward a...For contractorsWork experience placement
$91.7k - $163.7k
...together. The Medicaid SME Business Analyst plays a pivotal role in the successful... ...functional authority on Medicaid program operations and data. This role provides deep subject... ...ETL developers, QA teams, and Reporting/analytics partners. The role focuses on...Minimum wageFull timeWork experience placementWork at officeLocal areaRemote work- ...FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst... ...customer data platform (CDP) for comprehensive analysis. Analytics and Reporting: Design and execute data analyses to derive...Full time
- ...As a Business Analyst within the team, you will play a pivotal role... ...: Insights: Analyze member calls, chats, and verbatim feedback... ...Required skills: Analytical Tools: Proficiency in Excel for... ...functionally with UX, product, and operations teams to drive improvements....
$80k - $120k
...Position Summary The Logistics Business Analyst will serve as the primary Business... ...and end to end visibility across global operations. Essential Functions Gather,... ...supported systems. Support reporting and analytics needs by partnering with stakeholders to...Work at officeLocal areaWorldwide3 days per week$91.7k - $163.7k
...Requisition number: 2359111 Job category: Business & Data Analytics At UnitedHealthcare, we're simplifying the health care experience... ...of Agentic AI solutions transforming healthcare claims operations. These roles will work closely with product leaders, technology...Minimum wageFull timeContract workWork experience placementWork at officeLocal areaRemote work$80k - $120k
...Logistics Business Analyst This is an opportunity to play a highly visible role at the... ...intersection of logistics, supply chain operations, and enterprise technology. The... ...operating procedures Support reporting and analytics initiatives, including dashboards, KPIs,...- ...organization with a spectrum ofproducts and services throughout major operating businesses.PositionDetails: JobTitle: Business AnalystLocation... ..., MNQualifications:Undergraduatedegree, preferably in an analytical discipline (Engineering, Computer Sciences,Information...Permanent employment
$86k - $99k
The title business analyst will research, evaluate, and recommend the implementation of... ...maintain knowledge of company business operations to assist in meeting the information needs... ...language. Ability to demonstrate strong analytical and problem‑solving skills with...Work experience placementFlexible hours
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