Operations Director

Director of Operations

We are looking for an experienced and skilled restaurant Director with remarkable skills, who will run a store effectively and with attention to detail.

Our Leadership candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of the Director of Operations include recruiting and appraising staff, training and supervising staff, managing budgets, maintaining financial and statistical records, dealing with customer complaints and queries, overseeing stock and pricing control, maximizing profitability and productivity, motivating staff to meet sales targets, setting sales targets, ensuring compliance with safety and health regulations, preparing promotional displays and materials, liaising with management, taking care of promotional prospects, benefits, and salaries of their staff, and providing opportunities for staff advancements.

Store manager job requirements include commercial awareness, confidence, resourcefulness, organizational skills, teamworking skills, verbal communication skills, numerical skills, excellent IT skills, enthusiasm, executive skills, problem-solving skills, showing initiative, and setting a good example.

Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.