IT Application Support Consultant
Katalyst-Healthcares-
5–8 years of experience in an Application Support role (AMS) in the Engineering domain (Application Maintenance and Support). Experience installing, configuring, or supporting Microsoft Office, Bluebeam, Adobe and Engineering applications. Strong troubleshooting skills across applications, databases and hybrid cloud environments. Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service. Strong command of ITIL processes (Incident, problem, change and knowledge management). Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization. Effective written and verbal communication skills, including the ability to explain technical issues in simple terms that non-IT staff can understand. Experience with issue tracking and reporting using relevant tools. #J-18808-Ljbffr Katalyst-Healthcares-
Vacancy posted 4 days ago
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