Customs Import Coordinator

Job Description

Job Description

About D Manganelli Logistics

D Manganelli Logistics is a dynamic and growing logistics company with deep roots in international trade. As a family-owned business with more than 10 years of industry experience, we have built our reputation on trust, efficiency, compliance, and personalized customer service.

Working at D Manganelli Logistics means becoming part of a close-knit team that values collaboration, accountability, initiative, and continuous improvement. We invest in our employees, encourage professional development, and provide opportunities for growth within the company.

Our services include customs brokerage, import compliance, freight coordination, transportation, and other logistics solutions. Our work environment is fast-paced, meaningful, and connected to global trade.

If you are looking for a workplace where your contributions are valued and where you can continue developing your career in customs brokerage and logistics, we would like to hear from you.

Position Overview

We are seeking a proactive, organized, and detail-oriented Bilingual Customs Entry Writer to join our team.

The Customs Entry Writer will be responsible for preparing and processing customs entries under the supervision of a Licensed Customs Broker, reviewing import documentation, coordinating customs clearance activities, communicating with clients and service providers, and helping ensure compliance with U.S. Customs and Border Protection and applicable Partner Government Agencies.

The ideal candidate is dependable, service-oriented, comfortable working in a fast-paced environment, and experienced in customs entry preparation, import documentation, HTS classification, and shipment coordination.

Responsibilities

• Prepare and process customs entries in accordance with U.S. Customs regulations and company procedures.
• Review commercial invoices, packing lists, bills of lading, arrival notices, certificates, and other import documentation for accuracy and completeness.
• Identify missing, inconsistent, or incorrect information and promptly communicate with clients or service providers to obtain the necessary corrections.
• Review and assist with HTS classification, country of origin, applicable duties, fees, and regulatory requirements.
• Ensure compliance with Partner Government Agencies, including the FDA, USDA, FWS, and other applicable agencies.
• Transmit customs entries and monitor their status through release.
• Monitor Customs and PGA holds, examinations, document requests, and other regulatory actions.
• Coordinate import shipments from arrival through customs clearance and final delivery.
• Communicate daily with clients, carriers, freight forwarders, warehouses, truckers, and other service providers.
• Monitor estimated arrival dates, storage deadlines, customs releases, and delivery appointments.
• Provide clients with accurate and timely shipment updates.
• Maintain complete and accurate shipment records in the company’s operating system.
• Proactively follow up on pending documentation, customs issues, government agency requirements, and shipment status.
• Escalate potential compliance concerns, delays, or operational issues to management.
• Assist the team with additional customs brokerage and import-related responsibilities as needed.

Qualifications

• Fluency in both English and Spanish is required.
• A minimum of two years of experience as a Customs Entry Writer, Import Coordinator, or in a related customs brokerage position.
• Working knowledge of U.S. Customs regulations and customs entry procedures.
• Experience preparing and transmitting customs entries.
• Familiarity with HTS classification, duties, fees, and Partner Government Agency requirements.
• Experience reviewing import and shipping documentation.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience with CargoWise is strongly preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple entries, shipments, and priorities while maintaining accuracy and attention to detail.
• Ability to work independently while collaborating effectively with the team.
• Strong sense of responsibility, urgency, professionalism, and customer service.
• Willingness to learn, accept feedback, and continue developing professionally.

Benefits

• Competitive compensation based on experience.
• Great opportunities for professional growth and career advancement.
• Positive, supportive, and collaborative work environment.
• Semiannual performance bonuses awarded in June and December.
• Additional monthly stipend to assist with health insurance expenses.
• Paid time off.
• Paid holidays.
• Your birthday off - Celebrate your special day on us!
• Professional training and development in customs brokerage, import compliance, and logistics.
• Family-oriented company culture where employees and their contributions are valued.

Ideal Candidate

The ideal candidate takes ownership of their responsibilities, follows up without requiring constant reminders, communicates professionally, and understands the importance of accuracy and compliance in customs brokerage.

We are looking for someone who wants to build a long-term career, contribute to the company’s continued growth, and become a trusted member of the D Manganelli Logistics team.

D Manganelli Logistics is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and business needs.