Senior Analytics Manager, Voice of Customer
Chewy
Chewy is seeking an Analytics Manager to lead the analytics capability for the Voice of Customer organization. You will translate complex customer data into actionable insights that drive decisions, improve experiences, and strengthen loyalty. The role partners with Customer Care, Product, Operations, Technology, Fulfillment, Marketing, and other teams to quantify impact and guide actions. You'll develop an analytics strategy, build scalable dashboards, and establish data governance and #J-18808-Ljbffr Chewy
$153.5k - $199.8k
...match.The RoleWe are looking for a Senior Demand and Forecasting Analytics Manager to lead a data science team... ...of Redfin, including how we route customers to agents and build our projections... ...bar, and serving as the analytical voice senior business leaders turn to solve...CustomerSeniorMinimum wageFull timeWork at officeLocal areaRemote work$115.6k - $160k
...operators and drivers worldwide, manage business rules for millions... .... We are looking for a Sr. Analytics Program Manager to be part of... ...through long form documents to senior leadership. You will have... ...and efficient products for our customers• Designing and implementing feedback...CustomerSeniorWorldwideFlexible hours- Hiya in Seattle is seeking a Senior Product Manager for the Protect team, shaping end-to-end product strategy at the intersection of voice, telephony and AI. You will work closely with... ...Revenue, Legal and Finance to translate customer needs into a clear product vision and...CustomerSenior
- Salesforce seeks a Solution Director specializing in Voice-centric product solutions. As a trusted advisor, you will shape architecture for enterprise CCaaS programs, guiding large customers through Agentforce Contact Center (AFCC), Partner Contact Center, and related voice...CustomerSenior
- Sinch is seeking a Senior Customer Success Manager, Strategic Accounts Voice to act as the trusted commercial and technical advisor for our largest enterprise voice customers. You will own the day-to-day management of high-impact accounts, translating business objectives...CustomerSenior
- Salesforce seeks a Solution Director specializing in Voice-centric product solutions within CSG Professional Services. You will guide enterprise customers through complex CCaaS architectures and telephony integrations, driving adoption of AFCC, AI voice tools, and real-...CustomerSenior
$134k - $192k
Repligen is seeking a Senior Service Systems, Infrastructure & Analytics Manager to lead the systems, data infrastructure, integrations, and analytics that support... ...business performance, operational excellence, and customer success. This role is expected to model our...CustomerSeniorWorldwideFlexible hours$110.5k - $176k
...Opportunity:Chewy is growing! We are looking for a Healthcare Analytics Manager to join our Healthcare Analytics Team. In this role, you... ...sources (orders, financials, catalog, clickstream, operations, customer feedback) to deliver self-service analytics tooling and deep...CustomerLocal areaFlexible hours- Amazon.com Services LLC is seeking a Senior Program Manager for the Recipient Experience (REX) team. This role shapes global parity across... ...marketplaces, drives cross-functional alignment, and translates customer voice into actionable product priorities. You will manage launch...CustomerSenior
$188k - $218k
...calls safe, useful, and human again. Voice is the most human form of communication... ...to our telecom operator partners. As a Senior Product Manager , you will have a key role in the team... ...a role that needs to be close to our customers to understand what they want, transform...CustomerSeniorWork from homeWorldwideFlexible hours$125k - $155k
...more at . Position SummaryThe Manager, Marketing Analytics will build the marketing... ...modeling. It offers meaningful senior leadership support and a... ...frameworks across the customer journey, from awareness through... ...Search, Brand Equity, Share of Voice, and Earned Media Value....CustomerFull timeWork at office$178.1k - $240.9k
...expansion and delivering for customers at some of the fastest... ...for a Principle Product Manager who will stand up a new Voice of the Customer function... ...CSAT familiarity, strong analytical abilities, high business... ...you’ll collaborate with a senior planner and partner teams...CustomerFlexible hours- ...and brand storytelling, shaping product positioning and messaging with a distinctive voice for diverse formats. The role requires translating complex technical information into customer-centric narratives and owning content from strategy to multi-channel execution in a...CustomerSenior
$115.6k - $160k
Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a technical skill set and a... ..., finance, engineering, and analytics stakeholders, and develop automation... ...deliver the best results for our customers. If you have a disability and need...CustomerSeniorFlexible hours- ...you wanted it? Amazon's Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to build on... ...to understand and manage their orders, working directly... ..., and interpreting analytic data. • Present design... ...respecting everyone’s unique voices. We love complex...CustomerSeniorFull timeImmediate startWorldwide
$137.2k - $246.79k
...Systems (UAS), and Airspace Management including Urban Air... ...Echodyne is seeking a Senior Systems Architect,... ...capabilities that meet customer and product needs. You... ...performance closure through analytical means such as modeling... ...a principal technical voice in roadmap and design...CustomerSeniorFull timeTemporary work$217.2k - $288.4k
...infrastructure platform, so our customers can focus on the high-... ...the most trusted data analytics and ML platform in the... .... We are looking for senior leaders such as... ..., having a powerful voice to make us more data-drivenRepresent... ..., Identity Management, Access Control, Key...CustomerSeniorLocal areaWorldwide$200k - $220k
...economy. Our industry-specific business management solution is engineered to address real-world... ...product—we are a community of partners, customers, and creators committed to elevating... ..., reliable updates to leadership.Be the voice of the partner internallyRepresent the needs...CustomerSeniorTemporary workWorldwideFlexible hours$117.2k - $260.1k
...where humans with agents drive customer success together. Here, ambition... ...Partner career path: from Senior Analysts building foundational operational and analytical skills, through Leads and Senior... ...expertise and represent the BU's voice in security forums, with growing...CustomerSeniorFull timeRemote work$124.5k - $199k
Job Description:The Senior Program Manager, CC (Customer Care) Programs is responsible for leading high-impact... ...future by demonstrating exceptional analytical skills to drive decisions,... ...working with customer journey analytics, Voice of Customer programs, or defect elimination...CustomerSeniorLocal areaFlexible hoursShift work$136k - $184.1k
Are you energized by turning customer and associate feedback into products... ....We are looking for a Product Manager to join the Return Logistics... ...network. You will build voice-of-customer (VOC) and voice-of... ...qualification - Experience in influencing senior leadership through data driven...CustomerSeniorWorldwideFlexible hoursDay shift$141.54k - $198.36k
...Marketing, Business Administration, Business Analytics, Finance, Engineering (any), or a... ...timeline, and status documents;Project management, including collaborating with cross-functional... ...committed to celebrating our diverse voices and to creating an environment that reflects...CustomerSeniorFull timeWork experience placement$214k - $327.7k
Snowflake in Bellevue, WA is seeking a Senior Product Manager to define and evolve product vision for virtual compute automation focusing on analytical and hybrid workloads. You will engage with customers to understand their needs and ensure product alignment with market...CustomerSenior- Snowflake is seeking a Product Manager for the Openflow team to own database and SaaS connector lifecycles, with emphasis on data integration and customer impact. You will drive strategy, roadmap, and field enablement across globally distributed teams, collaborating with...CustomerSenior
- T-Mobile USA, Inc. seeks a senior engineering leader to set technical direction for data services powering customer-facing apps, analytics, and AI-driven products. You will design and build high-performance APIs, data stores, and real-time sync mechanisms with strong architectural...CustomerSenior
$180k - $270k
...come join us.THE ROLEPure1 is the unifying manageability and intelligence layer on top of all... ...is the nexus of our promise of a simple customer experience, providing insights and tools... ...finds their rightful place and where every voice matters. Where uniqueness isn’t just...CustomerSeniorWork at officeFlexible hours$151.2k - $204.6k
We are looking for a Senior Product Manager, Technical with a strong technical... ...will be the single product voice for how our equipment works... ...clear justification.- Run customer research in live fulfillment... ...research, business analytics, information systems or equivalent...CustomerSeniorWork at officeFlexible hoursNight shiftDay shift$140k - $170k
...Senior Product Marketing Manager We help the world's biggest brands move from brief to fully personalized campaigns — in days, not months... ..., enable our enterprise sales team, and serve as the voice of the customer inside Typeface. As a hands-on builder who thrives in...CustomerSeniorRelocationFlexible hours- Senior Manager, Technical Support Engineering - Cloud CoreWeave is The Essential Cloud for AI.... ...Organization (GFO) and is the front line for every customer running AI and HPC workloads on our... ..., and customer needs. Champion the voice of the customer, turning recurring support...CustomerSenior
$200k - $220k
...industry-specific business management solution is engineered... ...of partners, customers, and creators committed... ...DescriptionAcumatica is seeking a Senior Director of Brand &... ..., creative judgment, analytical rigor, and strong... ...visual identity, tone of voice, brand messaging,...CustomerSeniorTemporary workWorldwideFlexible hours
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