Accounts Receivable Specialist

Picture Yourself Here Fulfilling Your Potential

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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Benefits: 401(k), 401(k) matching, competitive salary, dental insurance, health insurance, opportunity for advancement, paid time off, profit sharing, training & development, vision insurance

Is This You? You know AR. You have managed an aging report, chased down past-due balances, resolved billing disputes, and kept a receivables function running without someone looking over your shoulder. You want a stable, professional office environment, a consistent schedule, and a company that actually pays you well for what you know how to do. If that sounds right, keep reading.

About SERVPRO Team JRF We are an independently owned SERVPRO franchise based in Salem, MA, handling water damage mitigation, fire and smoke restoration, mold remediation, and commercial loss projects for insurance carriers and their policyholders across Massachusetts and New Hampshire. We are a preferred vendor for major national insurance programs which means structured billing cycles, real receivables complexity, and consistent, year-round volume.

What The Job Actually Looks Like This is a full-time, on-site position in Salem, MA Monday through Friday, 8:00 AM to 5:00 PM. No nights, no weekends, no on-call rotation. You will own the AR function for our Massachusetts operations. That means: Generating and submitting invoices to insurance carriers, TPAs, commercial property managers, and individual customers Managing and working the AR aging report proactively not waiting for accounts to go 90 days before acting Tracking insurance carrier payments, including partial payments, payment holdbacks, and supplement approvals Contacting adjusters, carrier representatives, and policyholders to resolve disputes and collect on outstanding balances Posting payments, credits, and adjustments accurately in the accounting system Preparing aging summaries and AR reports for management review Coordinating with our Project Managers to make sure job documentation supports every invoice Maintaining clean, audit-ready AR records and customer account files Supporting month-end close activities tied to receivables Identifying and driving process improvements that reduce DSO and improve cash flow Our payer mix includes insurance carriers, TPAs, commercial clients, and residential customers. If you have billed insurance companies or TPAs before, that experience will translate directly and make you more effective from day one.

What We Need From You At least 2 years of dedicated accounts receivable experience invoicing, aging management, and collections Hands-on experience managing an AR aging report and following up on past-due accounts Proficiency in accounting software QuickBooks, Sage, NetSuite, or similar Solid Excel skills: VLOOKUPs, pivot tables, and reconciliation work The ability to communicate professionally and assertively with customers and carriers when money is on the line High attention to detail invoice accuracy and payment posting errors cost real money here Clean background required for all positions

You Will Stand Out If You Have Experience billing insurance companies, TPAs, or other multi-payer environments (property insurance, healthcare, or similar) Prior work in restoration, construction, or field-service industries Familiarity with Xactimate, Dash, Encircle, or PSA restoration platforms Experience with month-end close and formal AR reconciliation reporting An associate's or bachelor's degree in Accounting, Finance, or Business or equivalent hands-on experience

Pay & Benefits $25.00 $28.00 / hour Based on experience paid weekly No nights. No weekends. MondayFriday, 8 AM5 PM only Health, Dental & Vision Full benefit package 401(k) with Employer Match We invest in your future Paid Time Off Year-round stable employment Salem, MA On-Site Convenient North Shore location

Why People Stay Here Predictable schedule, every week. This is a true 8-to-5 MondayFriday office role. Your evenings and weekends are yours. Real ownership of a real function. You are not processing invoices for someone else to manage. You own the AR function. Your work directly affects cash flow. A company that is actually growing. We are expanding, which means your role has room to grow with us. Local ownership that is present. You will know the owners by name. Decisions get made quickly. Good work gets noticed. Paid weekly. You work hard all week, you see it in your check that week.

How To Apply Apply through this posting. Tell us about your AR experience: how long you have been doing it, what accounting software you have used, and the types of customers or payers you have billed. A formal resume is required; a clear, honest summary of your background is what matters to us. We review applications every day and we move quickly with candidates who are a fit. This role requires dedicated AR experience. Please review the requirements above before applying. Compensation: $25.00 - $28.00 per hour