General Manager

General ManagerBHF 0015 - Lakeland, FL 33809OverviewLevel Management Position Type Full Time Education Level Not Specified Category ManagementDescriptionPosition SummaryThe General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.Principal ResponsibilitiesAcquire and Maintain CustomersCompliance with all applicable federal, state and local statutesDecipher, prepare and review financial statements and store reportsEnsure adequate availability of merchandise at all timesFill out paperwork for submission to corporate supportFollow monthly marketing plansImplement sales and marketing programsMaintain company vehicles within safe operating standardsManaging inventory and cash assetsMeeting company standards for quality, customer service and safetyMeeting sales and revenue goals, implementing marketing and growth plansPrepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriateProvide a safe, clean environment for customers and associatesRecruit, hire, and train to ensure efficient operationsSet goals and conduct weekly staff meetingsStore ManagementTrain and develop associatesAll other duties deemed necessary for effective store managementQualificationsRequirements for General ManagerEffective organizational skillsEstablished selling skillsGood communication skillsHandle multiple priorities simultaneouslyLearn and become proficient in POS systemMaintain professional appearanceMust be able to read, write and communicate effectively in person and over the phone with employees and customersNegotiate and resolve conflictPlan, organize, delegate, coordinate and follow up various tasks and assignmentsRecognize and solve problemsMust have proficient navigational skills with a satisfactory driving record and meet insurability requirementsRegular and consistent attendance, including nights and weekends as business dictatesEducation and ExperienceAny combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:Associate or Bachelor's degree with course work in business, accounting, marketing or management.Two years' experience in retail or other business emphasizing customer service, account management or merchandising.General Physical RequirementsPosition routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 poundsStooping, bending, pulling, climbing, reaching and grabbing as requiredMust be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronicsProlonged driving and standingMust be able to work in and outdoors in a variety of climates and weather conditions.