call center specialist
$20.48 per hourCommunity Financial Credit Union
Who We Are: At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role: The care consultant supports members through some of their most meaningful financial decisions, providing guidance rooted in understanding, clarity, and trust. This role focuses on new membership, lending requests, complex account maintenance, and specialized accounts, helping members navigate decisions that shape long-term financial wellbeing. The care consultant engages members with empathy and intention, using strong listening and thoughtful discovery to understand what matters most. They translate complexity into clear next steps, ensuring members feel informed, supported, and confident as they move forward. Working within the relationship experience team, this role balances accuracy, continuity, and care. Care consultants stay closely connected to member needs across conversations that may span multiple interactions, ensuring follow-through, clarity, and a consistent experience that reflects the credit union's purpose of creating joy and igniting Michiganders' impossible dreams. This position has a minimum hourly rate of $20.48 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a care consultant can look like:
Equal Employment Opportunity Policy: orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
About the role: The care consultant supports members through some of their most meaningful financial decisions, providing guidance rooted in understanding, clarity, and trust. This role focuses on new membership, lending requests, complex account maintenance, and specialized accounts, helping members navigate decisions that shape long-term financial wellbeing. The care consultant engages members with empathy and intention, using strong listening and thoughtful discovery to understand what matters most. They translate complexity into clear next steps, ensuring members feel informed, supported, and confident as they move forward. Working within the relationship experience team, this role balances accuracy, continuity, and care. Care consultants stay closely connected to member needs across conversations that may span multiple interactions, ensuring follow-through, clarity, and a consistent experience that reflects the credit union's purpose of creating joy and igniting Michiganders' impossible dreams. This position has a minimum hourly rate of $20.48 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a care consultant can look like:
- Support Relationship-Based Member Needs
- Build Trust Through Meaningful Financial Conversations
- Ensure Continuity and Completion
- Apply Knowledge with Confidence and Care
- Support Responsible Growth and Relationship Depth
- Partner Across the Care Center
- Have the ability be on all channels including inbound.
- Reflect Culture and Purpose in Daily Work
- Achieve or exceed experience goals and expectations while presenting a friendly and professional demeanor.
- Liaison between members and servicing.
- Perform other duties as directed by leadership.
- High school diploma or equivalent.
- Minimum two years' experience as a service representative in the retail or service industry or equivalent experience.
- Demonstrated knowledge of fiduciary products and services.
- Proficiency using Microsoft Office Suite.
- Comprehensive medical, dental, and vision plans
- Generous paid time off package for all full-time team members
- Up to 12-weeks paid paternity/maternity leave
- Lifestyle Accounts to help with your personal wellbeing
- Family Health Benefits
- Paid time off to observe all Federal Holidays
- Flexible work options depending on position
- A generous 401k match
- Numerous employee engagement activities
- Community Resource Groups
- Paid time off for occasions such as volunteering, caregiving, and family events
Equal Employment Opportunity Policy: orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the call center specialist in Novi, MI vacancy
- ...Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type: Full-Time Be the Voice of Patient Care at EPIC Health At EPIC Health, every patient interaction matters. From the first phone call to post-visit follow-up, we believe...SuggestedFull timeTemporary workWork at office
- EPIC Health in Southfield, Michigan is seeking a Polish-speaking Call Center Specialist to be the first point of contact for patients. This on-site, full-time role handles high-volume calls, schedules appointments, and coordinates care across clinics and partners. You...SuggestedFull time
- ...our mission. Let us explore this together! For an overview of our benefits here at SABIC, please visit: The Application Lab Specialist will manage all aspects of the various Wixom Application Testing Laboratories, supporting application development and specification...SuggestedFull timeWork at officeMonday to Friday
- ...thrive here.Want to learn more about who we are? Check out our website to discover the Tenneco WayABOUT THE ROLEThe Compensation Specialist, Americas supports the design, implementation, and delivery of total rewards programs across the region, with a strong focus on compensation...Suggested
- ...in retail! We make dreams happen—apply today! Alterations Specialists are responsible for completing all fittings and alterations to... ...garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal...SuggestedHourly payPart timeWeekend workWeekday work
$130k - $160k
...make history, apply now! What you’ll do Become part of a pioneering team redefining the electric vehicle landscape. As a Senior Specialist, Repair Information and Customer Media , you will serve as a senior individual contributor and subject-matter expert within Aftersales...Full timeWork at officeImmediate startFlexible hours- ...customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. The Parts Specialist performs driving, material handling, and inventory coordinating duties to ensure that all materials received, issued, and shipped...Seasonal workWork at officeLocal areaRemote work
- ...of our tradition – for 100 years and counting! We are Rebuilding Detroit, both through the physical buildings and the people who call it home. Regardless of your position, we hope that more people can find meaningful careers in Detroit's construction industries....Work at officeFlexible hours
- Job DescriptionJob Title: Project Purchasing SpecialistCompany: AISIN World Corp. of America Department: Business Management, Purchasing - Project PurchasingLocation: Smithville, TN (Shiroki)Position ResponsibilitiesThe incumbent is expected to perform the following functions...Work at officeWeekend work
- ...Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software AVIXA General CTS (Certified Technical Specialist) is preferred PHYSICAL REQUIREMENTS • Frequent standing, walking, and physical activity. • Regular bending, kneeling,...For contractorsLocal area
- ...A great UHY client is seeking an AP Specialist to join their accounting team in Novi, MI. This is a full-time, onsite opportunity. The AP Specialist will be responsible for managing vendor invoices, processing payments, and supporting critical accounting functions. AP...Full timeFor subcontractorMonday to Friday
- ...Ramani Dentistry in Novi, MI is seeking an Oral Health Specialist - Hygienist for either part-time (2–3 days) or full-time (4 days). The role involves guiding patients through hygiene visits with personalized care and working with a supportive team to maintain efficient...Full timePart timeLocal area
- ...Description Job Title: Leasing Specialist Position Summary: The Leasing Specialist is... .... Our Leasing Specialists are the social center of our communities, forming strong bonds... ...Responsibilities: Answering phone calls Showing apartments to prospective residents...Work at officeAll shiftsFlexible hoursShift work
- ...Event Specialist CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout the United States...
$14 - $20 per hour
...with our dedicated team of trainers. Why work with us? Check out the perks! Competitive hourly wage AND cash tips (our Carry Out Specialists average $14-$20 per hour) Paid vacations 401K Medical & dental insurance. Discounts on our award‑winning barbecue! We pride ourselves...Hourly pay- ...Receiving Specialist As a Receiving Specialist, you will be responsible for managing the... ...defective products back to the Fulfillment Center, and reporting these items to the... ...a voluntary benefit to all team members called DailyPay which allows for secure, instant...Hourly payPart timeImmediate startShift workNight shiftAfternoon shift
- ...Maintenance SpecialistThe Maintenance Specialist role at Kennedy Industries requires excellent communication, teamwork, and rapport by working with machinists and mechanics in a team environment. A Maintenance Specialist is an entry level position with room for advancement...Local areaNight shift
- ...Receiving SpecialistAs a Receiving Specialist, you will be responsible for managing the store... ...products back to the Fulfillment Center, and reporting these items to the Inventory... ...a voluntary benefit to all team members called DailyPay which allows for secure, instant...Hourly payPart timeImmediate startShift workNight shiftAfternoon shift
$63.75k - $93.5k
...and valid product change information. The Change Management Specialist is integral to the execution and control of change management processes... ...planning principles Knowledge of SAP, Windchill and Product Center Knowledge of IMDS requirements What Makes You Eligible...Temporary workWork at officeImmediate startFlexible hours3 days per week- Edward Rose & Sons is hiring a Leasing Consultant for Stone Ridge Apartments in Wixom, MI. You will support a positive resident experience by presenting community features, processing applications, and preparing lease contracts. The role requires strong sales or customer...Work at officeFlexible hoursWeekend work
$27.98 - $33.41 per hour
...industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace... ...facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and...Hourly payFlexible hoursShift workNight shiftWeekend work- ...Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to...
- Citizens Bankers in Novi, MI, is seeking an energetic team member to help customers with financial decisions and personalized guidance. You will explain products, assist with spending, saving, borrowing and investing needs, and promote digital banking tools via app and ...
- ...to our mission. Let us explore this together! Job Summary The Specialist - Electrification, T&I is an individual contributor role... ...application roadmaps for key growth segments including AI data centers, energy storage systems, stationary batteries, charging infrastructure...Full timeMonday to Friday
- Adelson Eye & Lasik Center is seeking a Front Desk Associate to be the welcoming first contact for patients and visitors, handling check-in/out, calls, emails, scheduling, and data entry in a medical setting. The role requires accuracy, strong communication, and adherence...Work at office
$15 - $20.25 per hour
DESCRIPTION The Adult Beverage Engagement Specialist is responsible for completing in-store alcoholic beverage and food demonstrations in compliance with federal, state and local laws and regulations. Responsibilities include acquiring, maintaining and sharing knowledge...Hourly payWeekly payPart timeLocal areaWeekend workDay shift- ...Job Description The District Enrollment Specialist (DES) is responsible for driving enrollment growth and improving lead to enrollment conversion across a defined group of schools within an assigned district or geographic area. This role provides focused enrollment...Bi-weekly payHourly payFull timePart timeWork at officeFlexible hours
- TouchPoint Support Services is hiring for a full-time Patient Ambassador position at Henry Ford Providence Novi. This role requires a commitment to enhancing patient satisfaction through direct engagement and supportive care. The Patient Ambassador will conduct patient ...Full timeWork at office
- Responsibilities Responsible for developing and implementing internal control in the USA and support Mexico in this matter. Monitor and design material and transactional flows to ensure duty and tax efficiency Ensuring internal compliance with customs procedures amongst...Work at office
- A prominent machinery organization in Novi, Michigan, is seeking a Process Improvement Specialist to enhance operations across different business units. This role emphasizes using Lean and Six Sigma to identify performance gaps and implement sustainable changes. Candidates...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to call center specialist. Be the first to apply!
Related searches
- health specialist Novi, MI
- information technology specialist Novi, MI
- rehabilitation specialist Novi, MI
- change management specialist Novi, MI
- equal employment specialist Novi, MI
- cybersecurity specialist Novi, MI
- patient safety specialist Novi, MI
- qc specialist Novi, MI
- facility management specialist Novi, MI
- renovation specialist Novi, MI

