Customer Service Representative - Bilingual Spanish, Healthcare

Job Description

\n General information \n \n \n \n \n \n \n Job Posting Title\n \n \n Customer Service Representative - Bilingual Spanish, Healthcare\n \n \n \n \n Date\n \n \n Wednesday, June 17, 2026\n \n \n \n \n City\n \n \n Phoenix\n \n \n \n \n State\n \n \n AZ\n \n \n \n \n Country\n \n \n United States\n \n \n \n \n Working time\n \n \n Full-time\n \n \n \n \n \n Description & Requirements \n \n \n \n \n \n \n \n \n \n \n \n \n

Location: On-site in Phoenix, AZ
\n Starting Pay: $19.16/hr. plus up to $2,880 in bonus opportunities for eligible new hires*
\n Schedule: Limited-Service Full-Time positions available

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Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter

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Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m.

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Make a Difference and Empower People to Navigate Healthcare with Confidence

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Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

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You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. 

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Pay & Benefits

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We provide a competitive package designed to support your success both inside and outside work:

\n \n \n \n \n \n - Competitive Compensation: \n \n \n

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• $19.16/hr. base pay + 10% shift differential
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• Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period*
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\n \n \n \n \n - Comprehensive Insurance Coverage: Company-paid medical coverage \n \n \n - Tuition Reimbursement: Support for ongoing education and development\n \n \n - Future Planning: 401(k) with company match \n \n \n - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays \n \n \n - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs \n \n \n - Work/Life Balance Support: Flexible schedules that meet your lifestyle\n \n \n - Career Growth: A supportive environment with development and promotional opportunities\n \n \n \n \n \n \n