Maintenance Service Technician

Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Performs preventive maintenance including, but not limited to, changing engine fluids, filters, lubricating and cleaning components/parts, and starting equipment to test performance. Maintains/minor adjustments and repairs to equipment and supporting systems in the field. Supplies all required information, supporting documentation and photos to the Preventive Maintenance Dispatcher and Service Estimator for repairs and additional services identified during scheduled preventive maintenance visits. Maintains personal company service literature, keeps a high awareness of technical changes in the industry, maintains required tools and attends training sessions as required. Works in a neat and orderly fashion, adhering to contamination control guidelines and constantly looking for ways to improve work methods, work area and safety standards. Maintains flexibility of schedule to regularly work nights and weekends as required. Completes all required documentation to be provided to the customer and PM Dispatcher. Performs other duties as assigned. Essential Job Competencies Safety – fully supports, encourages and follows safe work behavior, prioritizing safety in the workplace. Job Specific Skills – demonstrates required depth and mastery of job-specific knowledge and skill as identified in the LMS. Communication – uses active listening and clear communication; verifies that information is understood and keeps stakeholders informed. Takes Initiative – takes appropriate action to resolve issues without direction, seeks others’ perspectives and makes timely decisions. Customer Oriented – shows concern for satisfying external and internal customers, responds quickly and effectively to concerns. Results Oriented – is driven, has a sense of urgency, stays focused on tasks and uses efficient methods to achieve results. Adaptability – adapts to changing business needs, recovers quickly from setbacks and is open to new ways of doing things. Personal Development – takes responsibility for learning and development and seeks proactive growth opportunities. Credibility – is reliable, trustworthy, respects confidentiality and is punctual. Education and Experience Formal Education : High School diploma or GED. Experience : 1–2 years. Required Credentials – easily comprehends written material and communicates orally and in writing; Valid Driver’s License. Desired Qualifications Proficient with Microsoft Office and relevant dealer software programs. Technical knowledge of products represented by the company. Knowledge Update Job requirements change, requiring re‑training to stay current every 1–2 years. Problem Solving and Innovation Requires problem‑solving ability; established examples or guidance may not always be available. Requires creativity to generate solutions or improve effectiveness within well‑established boundaries. Allows some discretion in decision making and setting priorities within well‑established parameters. Working Environment Stress Load : Regular exposure to stresses 20–80% of the time. Workload Fluctuation : Frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule : Regular business hours with frequent nights, holidays and weekends. Impact and Responsibility Job performance has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Job has no subordinates; may work independently or as part of a team. Physical Demands NA – Not Applicable O – Occasionally (up to 3 hours/day) F – Frequently (3–6 hours/day) C – Constantly (6–8 hours/day) F Climbing O Balancing O Stooping F Kneeling F Crouching O Crawling F Reaching C Standing F Sitting C Walking O Feeling F Fingering F Grasping F Repetitive Motion C Talking C Hearing F Pushing – up to 25 lbs. F Pulling – up to 25 lbs. F Lifting – up to 25 lbs. O Pushing – 26–50 lbs O Pulling – 26–50 lbs O Lifting – 26–50 lbs O Pushing – over 50 lbs O Pulling – over 50 lbs O Lifting – over 50 lbs Environmental Conditions NA – Not Applicable O – Occasionally (up to 3 hours/day) F – Frequently (3–6 hours/day) C – Constantly (6–8 hours/day) O Inside conditions – Protection from weather but not necessarily from temperature change. C Outside environmental conditions – No effective protection from weather. O Extreme cold – Temperatures below 32°F for periods longer than one hour. O Extreme heat – Temperatures above 100°F for periods longer than one hour. F Noise – sufficient to cause worker to shout above ambient noise level. F Vibration – exposure to oscillating movements of extremities or whole body. F Hazards – includes variety of physical conditions such as proximity to moving mechanical parts, electrical current, high places, heat and/or chemicals. F Atmospheric conditions – fumes, odors, dust, mists, gases or poor ventilation affecting respiratory system or skin. F Oils – exposure to oils and other cutting fluids. O Air particulates/contaminants – requires respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. #J-18808-Ljbffr