Sales Performance Manager

Seatown Electric, Plumbing, Heating, and Air is seeking a results‑driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high‑performing sales professionals, and ensuring a consistent, ethical, and customer‑focused sales experience. The ideal candidate is a hands‑on leader who excels at coaching, accountability, and data‑driven decision‑making. Key Responsibilities Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals Develop, implement, and refine sales strategies to support service and replacement growth Review and update sales plans annually to align with company objectives Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction Build and maintain strong customer relationships to drive trust, referrals, and repeat business Train, develop, and mentor sales team members through structured onboarding, coaching, and field training Conduct ride‑alongs, performance reviews, and ongoing skill development Analyze market trends, competitor activity, and sales data to identify new opportunities Prepare and present sales performance reports to leadership Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience Qualifications & Experience Minimum of 5 years of sales experience At least 2 years in a sales leadership or management role A proven track record in business‑to‑consumer (B2C) sales Strong coaching and leadership skills Extensive experience with one‑calling closing environments The ability to train and develop sales professionals in communication, objection handling, and closing techniques A history of driving revenue growth through coaching, process improvement, and sales development Experience building accountability and creating a high‑performance sales culture Proficiency with CRM systems and Microsoft Office Suite Benefits Ongoing opportunities for professional growth and advancement Health insurance: Comprehensive medical, dental, and vision coverage Retirement plan: 401(k) with company match Generous vacation, holidays, and sick leave A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction Pay Range: $150,000 USD - $180,000 USD We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act. #J-18808-Ljbffr SeaTown Electric Plumbing Heating & Air