Front Desk Medical Receptionist
Apple Pro Rehab
Job Description
Job Description
The Front Desk Medical Receptionist plays a crucial role in ensuring smooth and efficient operations at a specialty clinic. Serving as the first point of contact for patients, this role involves managing appointments, handling billing and insurance claims, maintaining medical records, and delivering excellent customer service within a medium-sized team of 4 to 6 members. This position operates at a single location, utilizing commercial and proprietary EHR scheduling software to support daily clinic functions.
Responsibilities
- Check in patients and verify their information accurately
- Schedule and confirm patient appointments using commercial and proprietary EHR systems
- Handle incoming phone calls and direct inquiries appropriately
- Manage and update medical records following compliance standards
- Verify insurance eligibility and assist with billing and insurance claims daily
- Provide friendly and professional customer service to patients
- Enter data promptly and accurately into electronic systems
- Coordinate communication between patients and clinical staff
- Monitor and organize the waiting room environment
Preferred Qualifications
- Entry-level experience in medical reception
- High school diploma or equivalent
- Knowledge of medical terminology
- Familiarity with Electronic Health Records (EHR) systems
- Experience with appointment scheduling software
- Understanding of insurance verification processes
- Strong data entry and customer service skills
- Effective communication skills and ability to multitask
- High attention to detail
We're a Multidisciplinary Rehab Company that provides outpatient care for patients with musculoskeletal, neurological, and arthritic pain. We approach pain in every facet and angle to provide a comprehensive treatment plan for the patient.
Company Description
We're a Multidisciplinary Rehab Company that provides outpatient care for patients with musculoskeletal, neurological, and arthritic pain. We approach pain in every facet and angle to provide a comprehensive treatment plan for the patient.
Vacancy posted 22 days ago
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