Mobile Diesel Technician

Position Summary The Mobile Technician is responsible for performing preventative maintenance, diagnostics, repairs, and inspections on commercial trucks and related equipment at customer locations. This position delivers exceptional customer service while providing efficient and high-quality repair solutions in the field. The Mobile Technician operates a company service vehicle, responds to scheduled and emergency service calls, and works independently to diagnose and resolve mechanical, electrical, and electronic issues while maintaining compliance with safety standards, company policies, and manufacturer guidelines. The ideal candidate possesses strong technical skills, excellent problem‑solving abilities, and a customer‑focused mindset. This role requires the ability to work independently, manage service schedules effectively, and represent the company professionally while building positive customer relationships. Responsibilities Provide technical service, maintenance, diagnostics, and repairs to commercial vehicles and equipment in the field. Read work orders, inspect vehicles and equipment, observe performance, and diagnose malfunctions to determine required repairs. Follow established inspection and repair procedures, ensuring all critical components are examined and repaired according to manufacturer specifications. Inspect and adjust protective guards, safety devices, and other vehicle components as required. Perform operational and road tests to verify repairs and ensure equipment is functioning safely and properly. Properly document repairs, labor operations, and warranty information. Maintain compliance with manufacturer policies, torque specifications, and warranty requirements. Participate in technical training programs and stay current with factory service bulletins and industry best practices. Develop and maintain positive customer relationships while delivering exceptional service. Complete all assigned work in accordance with company safety standards, policies, and procedures. Maintain a clean, organized, and professional mobile work environment. Ensure customer vehicles and equipment are returned in the same or better condition than received. Meet productivity and performance expectations established by management. Travel to customer locations and perform repairs in a variety of field environments. Perform other duties as assigned by management. Qualifications Minimum of three (3) years of fleet, diesel, heavy‑duty truck, or dealership mechanic experience. High school diploma or equivalent required. ASE certifications preferred. CDL preferred or ability to obtain one. Valid driver’s license with an acceptable motor vehicle record. Ability to maintain insurability under the company’s vehicle insurance policy. Possess and maintain a professional‑grade set of tools necessary to perform assigned duties. Strong customer service skills and commitment to teamwork. Self‑motivated with the ability to work independently in a mobile service environment. Ability to successfully complete all pre‑employment screenings, including drug screening and background requirements, consistent with applicable laws. Physical Requirements and Working Conditions This position requires the ability to safely perform the essential functions of a commercial vehicle technician in both shop and field environments. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. The employee must be able to: Frequently stand, walk, bend, stoop, kneel, crouch, crawl, climb, and reach throughout the workday. Frequently enter and exit commercial vehicles, service trucks, trailers, and equipment. Lift, carry, push, and pull up to 50 pounds on a regular basis and occasionally up to 100 pounds with assistance or appropriate lifting equipment. Use hand tools, power tools, diagnostic equipment, and other service‑related equipment safely and effectively. Work in confined spaces, underneath vehicles, and in awkward or physically demanding positions for extended periods. Possess sufficient vision, hearing, manual dexterity, and coordination to diagnose, repair, and test commercial vehicles and equipment safely. Operate company vehicles and customer equipment in a safe and professional manner. Work outdoors and in varying environmental conditions, including exposure to heat, cold, wind, rain, dust, noise, vibration, fumes, grease, and other conditions commonly associated with commercial vehicle repair. Work overtime, weekends, emergency call‑outs, or modified schedules as business needs require. Safety‑Sensitive Position and Drug‑Free Workplace This position is designated as a Safety‑Sensitive Position because the employee is responsible for the inspection, maintenance, diagnosis, repair, testing, and operation of commercial vehicles and heavy equipment. The duties performed directly impact the safety of the employee, coworkers, customers, and the general public. Employees are required to comply with all company safety policies, procedures, and safe work practices. Failure to adhere to safety requirements may result in disciplinary action up to and including termination. Acknowledgment This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, RWC Group reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed or further education required when circumstances changes (such as: growth, work load, changes in personnel, technological developments, etc.).This job description is not a contract of employment, and either the employee or the employer may terminate the employment relationship at any time for any reason. RWC Group has the right to revise this job description at any time. RWC Group has the right to revise this job description at any time. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Confidential Information. This document and the information contained herein are confidential, proprietary, and the exclusive property of RWC Group. Any unauthorized review, use, disclosure, or distribution is prohibited. #J-18808-Ljbffr RWC Group