Entry-Level Software Engineer

*Role Objective*: Support, enhance, test, deploy, and maintain reliable software solutions that meet business needs, strengthen user experience, and improve operational efficiency through secure, scalable, integrated, and thoroughly documented systems. Fully document and service both internal operations and external clients by building a delivery toolkit aligned with industry's best practices and adhering to compliance standards. If your skills, experience, and qualifications match those in this job overview, do not delay your application. *Job Summary*: The Software Engineer is responsible for supporting, enhancing, and sustaining software applications throughout the full software lifecycle. This role partners with cross-functional stakeholders to analyze requirements, research integration options, deploy and support API connections, test and validate solutions, resolve defects, and maintain system performance. The ideal candidate combines strong technical ability with sound judgment, methodical problem-solving, disciplined documentation practices, and the ability or willingness to learn structured project management approaches that support reliable delivery. *Key Responsibilities* * Support, test, implement, and maintain software applications, services, system enhancements, and production changes in alignment with business and technical requirements. * Collaborate with product owners, analysts, vendors, and other team members to translate user needs into practical technical specifications, support strategies, and sustainable solutions. * Research, evaluate, and help deploy system integrations and APIs using a methodical approach that considers business fit, security, data flow, reliability, and long-term supportability. * Troubleshoot, diagnose, and resolve software defects, integration issues, performance concerns, and production incidents in a timely and well-documented manner. * Participate in code reviews, testing activities, release validation, and quality assurance processes to improve application stability, security, and service reliability. * Support disciplined project execution by organizing work, tracking progress, communicating risks, and demonstrating the ability or willingness to learn structured project management approaches. * Create and maintain robust technical documentation for system configurations, integrations, support procedures, testing results, release activities, and knowledge transfer to ensure continuity and operational readiness. * Support sales efforts by developing and following a sales toolkit leveraging a CRM tool and following methodical stages of a sales lifecycle, including developing sales collateral and pricing estimation. *Knowledge, Skills, Abilities, and Other Characteristics:* *Knowledge* * Knowledge of software lifecycle methodologies such as Agile, Scrum, Waterfall, or other structured delivery approaches. * Knowledge of programming languages, databases, APIs, system integration concepts, and application support practices. * Knowledge of testing practices, debugging techniques, version control, documentation standards, and application security fundamentals. *Skills* * Strong technical, troubleshooting, and software support skills. * Proficiency in methodical research, problem-solving, root cause analysis, and evaluating technical options. * Skill in technical documentation, integration support, release coordination, and communicating complex concepts to technical and non-technical audiences. *Abilities* * Ability to analyze requirements and convert them into secure, supportable, and well-documented technical solutions. * Ability to manage multiple priorities, meet deadlines, and work within disciplined project structures as needed. * Ability to work independently while also collaborating effectively with cross-functional teams, vendors, and stakeholders. *Other Characteristics* * High attention to detail and commitment to quality. * Curiosity, initiative, and willingness to learn modern tools, technologies, and disciplined project management approaches. * Professionalism, accountability, and strong customer-service orientation. *Required Qualifications* * Bachelor's degree in Software Engineering, Information Systems, Computer Science or a related field; or an equivalent combination of education and relevant experience. * Experience in software support, application maintenance, systems integration, or software engineering. * Proficiency in one or more modern programming languages such as Java, C#, Python, JavaScript, or similar. * Experience with relational databases, source control tools, software testing practices, and technical documentation. *Preferred Qualifications* * Experience working in structured project delivery environments. * Experience with cloud platforms, DevOps practices, CI/CD pipelines, or containerization tools. * Familiarity with secure coding standards, automated testing tools, system monitoring solutions, and leveraging AI-enabled tools for development. * Experience supporting or deploying third-party system integrations, APIs, or enterprise software platforms. * Exposure to project management tools, documentation frameworks, or relevant technical certifications and training. *Measurements of Success* * Demonstrates effective collaboration, responsiveness to feedback, and organized participation in disciplined project or team processes, as evidenced by formal documentation, status reporting, and use of online collaboration tools. * Maintains robust, accurate, and usable sales, delivery, and technical documentation that supports error-free releases, knowledge transfer, and operational continuity. * Uses thoughtful research and analysis to recommend practical solutions, improvements, and support efficiencies. * Delivers assigned support, maintenance, integration, and enhancement work accurately and on time. * Provides reliable application and integration support with minimal disruption, rework, or recurring issues. * Resolves defects, production issues, and API or interface problems within established service expectations. xxoysbn * Contributes to stable application performance, successful deployment of integrations, system uptime, and user satisfaction. Pay: $19.00 - $26.00 per hour Benefits: * 401(k) * 401(k) matching * AD&D insurance * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid holidays * Paid time off * Vision insurance Work Location: In person