Director of Distribution Center Operations

THE TEAM YOU WILL BE JOININGA large-scale organization operating a complex, high-volume distribution network across multiple regions. A business in a strong growth phase, continuing to invest in its operational footprint, infrastructure, and long-term supply chain capabilities. Distribution operations are supported through a mix of internal ownership and external partners, with an increasing focus on centralized oversight and performance management. A supply chain function evolving toward greater standardization, improved visibility, and more consistent execution across locations. A lean but growing leadership team focused on driving operational discipline, scalability, and data-driven decision making. An environment that combines day-to-day operational responsibility with broader transformation initiatives aimed at improving efficiency and long-term performance. WHAT THEY OFFER YOUA high-impact leadership role with visibility to senior leadership and the ability to influence operational strategy across a growing network. The opportunity to shape performance management frameworks, including KPIs, scorecards, and operational standards. Ownership of key areas such as partner performance, cost management, and service delivery, with the ability to drive measurable results. Exposure to strategic initiatives focused on improving processes, optimizing operations, and supporting future growth. A dynamic, fast-paced environment that values continuous improvement and building scalable solutions. Career growth within an organization that is investing in its operations, leadership team, and long-term infrastructure. Competitive compensation and a comprehensive benefits package within a collaborative, performance-driven culture. WHERE IT IS LOCATEDCharlotte, NC, onsite 5 days a week Approximately 20–30% travel across operational sites WHAT YOU WILL DOOversee performance across a multi-site distribution network. Manage external partners and drive accountability for operational execution and service levels. Develop and refine KPIs, metrics, and reporting to improve visibility and performance. Lead budget and cost oversight across operations, including labor and overall network spend. Partner with internal stakeholders to align operations with broader business priorities. Travel to sites to assess operations, support initiatives, and lead improvement efforts. Standardize processes to improve consistency and reduce variability across locations. Identify and implement operational improvements that enhance efficiency and performance. Contribute to ongoing initiatives focused on optimizing the operating model and supporting future growth. HOW YOU ARE QUALIFIEDExperience in a multi-site distribution or operations environment. Background in high-volume, operationally complex industries. Experience working with external partners or managing distributed operations. Strong financial and operational acumen, including experience with budgets and cost management. Ability to operate across multiple functions within an end-to-end operational environment. Comfort working with systems and data to drive decision-making. Demonstrated ability to influence stakeholders and operate in a fast-paced environment. Proven ability to manage complexity across multiple locations and teams. CPG and / or Retail experience is required.

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