Quality Assurance Assistant

Quality Assurance AssistantCanal WinchesterNearest Major Market: ColumbusAt DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere. This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.Position Summary:The Quality Assurance Assistant is responsible for ensuring accurate centralized data capture. You will be responsible for performing product inspection and audits of quality control programs. You will perform shipping distribution inspections, and sampling and testing operations. You may assess draft and final label copy, utilizing knowledge of labeling regulations. You will minimize down time by reducing production rework and recalls.Principal Accountabilities:Advise operators on escalation proceduresResponsible for the documentation of inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists)Report and follow-up on all inbound and trailer defects (return, rework, accessorial)Distribute WPPS and procedure updatesShift training on Quality, rework projects, standard updates & procedure updatesAssist in managing rework projectsSafety Liaison – incident reporting, follow-up, investigationsPerform quality checksRelease product when requiredPerform root cause analysis and action plans for QIsActs as a contact for Pest Control in lieu of Quality ManagerShift AuditsMonitor operators for compliance with standardMaintains a clean and safe work environmentFollows all SOP and safety guidelinesMaintains a high level of quality in work performedPerforms other duties as assignedThe individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.Working Environment:Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability – Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions – Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships – Regularly interact with peers and management concerning matters of complex scope and discretion. Scope – Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.Essential Functions:Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.Knowledge and Skills:Education & Experience High school diploma or equivalent required. Proficient in MS Office. Effective written and oral communication skills required. Good interpersonal skills required. Generally prefer 3-6 years of experience.For this position, the expected base pay range is $24.00 – $24.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV