(USA) Manager, Strategic Account Management

Position Summary... What you'll do... The Manager, Strategic Account Management leads the development and execution of account strategies to drive revenue growth and enhance customer relationships. This role involves collaborating with key stakeholders to align business objectives, overseeing team performance, and ensuring compliance with company policies. The position requires strong analytical skills to interpret business metrics and market trends, guiding decision-making and continuous improvement. By fostering a culture of accountability and professional development, the manager supports business goals while promoting ethical standards and operational excellence across strategic accounts. About the team: The team coordinates and oversees strategic account activities by partnering with key stakeholders to achieve customer and business goals. It fosters accountability, tracks progress, and drives continuous improvement. Members lead and develop associates through hiring, training, and mentoring while ensuring adherence to company policies and ethical standards. The team applies business acumen to interpret market trends and uses data analytics to recommend solutions. It demonstrates product expertise to support sales and builds strong internal and external partnerships. The team leads complex sales proposals, manages onboarding, resolves escalations, and supports strategic planning and negotiation to deliver impactful results. What you'll do: Develop and maintain strong relationships with key stakeholders to support strategic plans and business objectives. Lead account planning, forecasting, and sales presentations to drive revenue growth and customer engagement. Analyze business metrics and data models to identify opportunities and recommend solutions for complex issues. Oversee onboarding processes and ensure seamless integration for new accounts. Mentor and develop team members through coaching, training, and performance management. Ensure compliance with company policies while promoting ethical standards and continuous improvement. Collaborate cross-functionally to align strategies and enhance product assortment and customer satisfaction. What you'll bring: Proven expertise in stakeholder engagement and relationship management to build and maintain effective partnerships. Strong business acumen with the ability to analyze data models, business metrics, and industry trends to inform strategic decisions. Demonstrated experience in account planning, forecasting, and driving revenue growth through cross-selling and product assortment strategies. Excellent negotiation skills with a focus on achieving mutually beneficial outcomes while adhering to company policies. Leadership capabilities in mentoring, coaching, and developing associates to foster high-performing teams. Ability to translate complex business requirements into actionable plans aligned with organizational goals. Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.