Clerk - Special Education

Clerk - Special Education Katy ISD CINCO RANCH HIGH – Katy, Texas Responsibilities Provide support to users of the Special Education Student Information System (eStar) including but not limited to Diagnostic Specialists, Speech Language Pathologists, Special Education teachers, district administrators, Licensed Specialists in School Psychology, related service personnel, and campus administrators. Assist in administration and maintenance of those applications. Assist in creation of training materials or provide end‑user training for those applications. Ensure user satisfaction by responding to user questions and requests for assistance. Log all user questions and problems and track them through to resolution. Respond to other district requests for records. Manage user accounts. Attend trainings to network with other district clerks with similar job responsibilities. Maintain a positive attitude at all times. Assist with the management of additional computer systems in the special education department. Other SHARS duties as assigned. Provide personal care as identified in applicable student IEPs. Qualifications College hours, high school diploma or GED. Successful work experience in a school setting preferred. Experience in a helpdesk or support center environment preferred. Excellent typing, word processing, and file maintenance skills. Ability to create forms, data/reports, charts, and graphs. Excellent organization, communication, and interpersonal skills. Excellent telephone and public‑relation skills. Knowledge of general office machines. Ability to work with people. Ability to keep information confidential. Equipment Used Personal computer, phone system, copier, printer. Working Conditions Maintain emotional control under stress, frequent standing, stooping, bending, kneeling, pushing, sitting for long periods, moderate lifting and carrying 15‑44 lbs. Move small stacks of textbooks, audit folders, media equipment, desks, and other classroom or adaptive equipment. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. #J-18808-Ljbffr