Customer Service Representative - State Farm Agent Team Member

About Our Agency I opened my agency in May of 2001 and we’ve built a close-knit team of three with exciting plans to keep growing. Becoming a State Farm agent was a lifelong goal, and I’m proud to be part of a family of agents. That long‑term commitment to this career shows up in how we support our customers and how we invest in our team. Outside of work, I’m a former college softball player and was co‑captain of the Lady Knights softball team. I’m also active in my local church and enjoy being involved in the community, including as a member of the Waukesha Car Club. For our team, we offer life insurance, health benefits, generous vacation time and PTO, licensing reimbursement, and opportunities to earn winning trips. We also make sure we’re building the kind of workplace people enjoy being part of, with team lunches, outings, and team‑building events throughout the year. Our office culture is built around a strong support system and a team‑first mindset. Benefits License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative – State Farm Agent Team Member with Maggie Bringa – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Compensation Compensation: $40,000.00 - $60,000.00 per year Mission My Team’s Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Waukesha, WI and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning. Services Offered Auto insurance Home insurance Life insurance Retirement planning Legal Disclaimer State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr