Administrative Assistant II, Department of Secondary and Middle School Education

Responsibilities and Duties Serve as the first point of contact for stakeholders; interacts and communicates professionally with faculty, staff, students and the public, providing high-quality customer service for the department; receives, assists and/or screens and redirects phone calls, emails and visitors. Monitors department budget, including state-side, external grant and TU Foundation funds and manages these funds with the chairperson. Serves as ProCard holder and purchases office supplies and other related program materials as requested and maintains purchasing records. Collaborate with department chairs and academic departments to develop and manage course schedules, accurately enter and audit scheduling data within the Class Scheduling System (CLSS), and distribute semester schedules to students. Liaise with departments to secure course permissions, provide guidance on registration processes, and proactively support students in resolving complex and unique scheduling challenges. Develops, implements and maintains paper and electronic filing systems for department procedural, faculty and student confidential records and communications, meeting department needs and satisfying university and College of Education requirements. Edits, formats and revises a variety of documents and materials; proofreads for grammatical and content accuracy; produces reports and tables; edits and prepares draft documents for final copies; formats according to university branding guidelines. Prepares adjunct and full-time faculty contracts, additional compensation forms, reimbursement forms, and reviews faculty submitted TU travel forms for accuracy as department Travel Coordinator. Provides support for new and adjunct faculty during the hiring process, as well as during the initial transition into the department. Qualifications and Skills Required Qualifications: High School Diploma or GED Three years of experience providing administrative support. General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. Preferred Qualifications: Associates, bachelor’ or master’s degree. Familiarity and experience with CLSS, PeopleSoft, TigerTravel and monitoring departmental budget. Experience in higher education. Organization: Academic Affairs Division Primary Location: Main Campus Job Posting: Nov 2, 2026 #J-18808-Ljbffr Towson University