Manager-Digital Portfolio Management

Job ID: 26011509Posted: 2026-09-11Location: New York, NY, United StatesSalary: $103750 - $174750 annually + bonus + benefitsJob Function: ProductSchedule: Full timeWorkplace: HybridCareer Area: ProductCompany: American ExpressDescriptionAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.ResponsibilitiesThis person will:Strengthen (Lean Portfolio Management) LPM processes across intake, prioritization, dependency team engagement, platform escalation mitigation, and communication, contributing to delivery speed and overall success for all (Credit and Fraud Risk) CFR tech initiativesPartner with Enterprise LPM and various platform tech teams to enable the efficiency of CFR owned and CFR impacted initiativesRepresent RPDS as a participant with other enterprise LPMs where there are CFR dependenciesSupport annual investment planning process for CFR, including foreseeing high-level directional capacity needs for each of the trains, and ensuring right level of costing and financialsCommunicate out status and metrics on critical RPDS capabilities at regular cadences to CFR stakeholdersQualificationsDeep knowledge of risk management processes and the associated data and technology systems supporting the customer lifecycleResilience while leading multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forwardElevated growth mentality with big picture thinking, lean startup approach and personal agilityValidated relationship, dynamic communication skills, effective influencerExperience in operating within the Scaled Agile Framework of technology developmentA “driver” personality - constantly pushing toward clarity and delivery while balancing the need for excellent collaborationHigh degree of organization, initiative, and accountabilityAn ability to solve sophisticated problems and a highly analytical approachBachelor’s degree (or comparable experience) in operation research, engineering or a related technical field with 1+ year of work experience. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.