Product Manager - Digital & Treasury Services

Job Description

Job Description

Purpose of Position:

The Product Manager role leads the end-to-end product management of the Bank’s banking offerings. This position serves as a critical role in ensuring our product portfolios remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed.

This role will report into the Director, Product Management at Amalgamated Bank.

Essential Job Functions:

Overall

• Drive product development, execution and commercialization across Amalgamated Bank’s product sets, e.g., deposit products, digital and lending solution, as well as treasury management products
• Partner with key business stakeholders on product positioning and key business strategies.
• Develop product roadmap by taking an “outside-in” view
• Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank.
• Ensure compliance with all Bank policies and regulatory standards.

Market Management

• Identify client needs and end-to-end client experience for banking products in-scope.
• Responsible for understanding the Bank’s niche market and competitive landscape.
• Identify new and emerging banking industry and technology trends.

Product Execution

• Implement end-to-end product development and enhancement initiatives.
• Execute revenue initiatives to increase product revenue and profitability in line with the Bank’s core values and mission.
• Develop rigorous business case for new product development and enhancements.
• Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank’s core values and mission.
• Define grounded, rigorous business requirements in conjunction with cross functional teams.
• Develop key product features & functionality considering return on investment and client needs.
• Manage product profitability throughout life cycle.
• Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. 
• Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics.

Commercialization

• Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication.
• Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition.
• Oversee development of product documentation, FAQs, and reference materials for internal and external audiences.

Knowledge, Skills and Experience Requirements :

• Bachelor’s degree or equivalent experience
• Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis
• Minimum 3-5 years in a direct product management and/or management consulting role 
• Minimum 3-5 years of related experience in Consumer, Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred
• Bank-wide system and platform implementation and migration experience preferred
• Experience managing third party digital banking platforms and solutions preferred
• Experience with vendors including Q2, FIS and Salesforce preferred
• Ability to work effectively as part of a team to drive projects and deliverables
• Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders
• Strong planning and project organizing skills
• Demonstration of initiative and innovation to resolve issues rapidly
• Fluency in Microsoft Office including advanced Excel
• Stellar written and verbal communication skills
• Commitment to seeking opportunities for improvement and ability to achieve results despite challenges
• Comfortable working from home, and working remotely, 
• Need to be able to use technology remotely, connect to networks, use applications remotely
• Need to be willing to collaborate, network, and building relationships remotely

Our job titles may span more than one career level. The starting base salary for this role is between $140,000.00 – $160,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Hybrid Work Model 
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.