Business Process Reengineering

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below Client runs through fifteen executive departments which carry out the day-to-day administration of the federal government. Popular departments like Agriculture and Rural Development, Civil Rights, Environment, Health and Human Services, Natural Resources, Secretary of State. This Client has opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more. With positions in over 18 state departments, your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.


Job Title: Business Process Reengineering

Location: Lansing, MI 48933

Duration: 12 Months

Job Type: Hybrid

Work Type: Temporary Assignment

Shift: 8.00AM - 5.00 PM

Job Description:

Business Process Reengineering Position Description

Position Overview:

• The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated
• Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.
• This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities:

Process Analysis & Improvement

• Review and document current grant-related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.

Stakeholder Engagement & Communication

• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison

• Manage and prioritize operational support requests and enhancement tickets in Azure
• DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination

• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management

• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

• 2 + years of proven experience as a business process reengineer.
• 2 + years of experience working with grant management systems or government-funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.