Assistant Retail Manager

Job Description

Job Description

Description:

Build Your Retail Leadership Career at Montana's Premier Airport!

Love retail, leading people, and creating exceptional customer experiences? Join the #BestTeamEver at SharBert Enterprises!

We're looking for an energetic, motivated Assistant Retail Manager to join our growing airport retail leadership team at beautiful Bozeman Yellowstone International Airport (BZN), the gateway to Yellowstone National Park and Big Sky Country.

For more than 30 years, SharBert Enterprises has been a Montana-rooted company creating memorable experiences through our retail, food and beverage, and specialty businesses.

As an Assistant Retail Manager, you'll work alongside our District Retail Manager, fellow Assistant Managers, and Team Leads to support daily operations across multiple airport retail locations. This is a hands-on leadership position where you'll coach associates, drive sales, solve problems, and help ensure our stores are ready to welcome travelers from around the world.

Our airport retail operations run from approximately 3:00 AM to midnight. This position requires scheduling flexibility, including early mornings, evenings, weekends, and holidays, based on operational needs. Individual shifts will be scheduled within those operating hours.

What You'll Do

Lead & Develop Great Teams

• Lead by example, delivering exceptional customer service and demonstrating strong salesmanship.
• Coach, train, and motivate associates to build confidence, product knowledge, and sales skills.
• Support Team Leads and fellow managers in maintaining consistent operational standards.
• Foster a positive, accountable, and collaborative work environment.

Drive Sales & Store Performance

• Help achieve sales, profitability, and merchandising goals across airport retail locations.
• Identify creative opportunities to increase sales and improve the customer experience.
• Maintain attractive product displays, effective merchandising, and inviting store layouts.
• Support inventory accuracy, product replenishment, and loss prevention practices.

Keep Operations Running Smoothly

• Help oversee daily operations across multiple retail locations and varying shifts.
• Troubleshoot operational and technical issues, coordinating solutions with the appropriate teams.
• Maintain clean, organized, professional, and safe stores.
• Provide accurate information, timely communication, and constructive feedback to associates and leadership.
• Collaborate with the District Retail Manager and other leaders to maintain staffing coverage, operational efficiency, and company standards.
• Follow airport security procedures and company policies.

What We're Looking For

• Previous retail experience is required , preferably with supervisory, keyholder, or management responsibilities.
• A natural leader who enjoys coaching people and helping teams succeed.
• Strong customer service, sales, and merchandising skills.
• Excellent communication, organization, and problem-solving abilities.
• Confidence making decisions and adapting to the demands of a busy retail environment.
• Ability to work collaboratively with multiple managers and support teams.
• Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays.
• Ability to meet applicable airport security and badging requirements.

Experience in high-volume retail, specialty gift stores, airport concessions, or multi-location operations is a plus.

Why Build Your Career with SharBert?

We're an established Montana company that continues to grow, creating opportunities for people who want more than just another retail job.

Our Benefits & Perks May Include:

• Competitive pay based on experience
• Health insurance options for eligible employees
• Dental and vision insurance options
• Paid time off
• 401(k) retirement benefits
• Employee discounts across participating SharBert businesses
• Early access to earned wages through pay-on-demand
• Employee referral bonus opportunities
• Training, professional development, and leadership growth opportunities
• A supportive, team-oriented workplace
• Opportunities to advance within our growing family of businesses

Benefit eligibility, plan terms, and availability vary by position and employment status.

Is This Your Next Career Move?

This opportunity is ideal for retail professionals ready to expand their leadership experience in a dynamic, high-volume environment.

Whether you've built your career in specialty retail, gift shops, resort destinations, national park retail, or airport concessions, your experience could be a great fit. Professionals familiar with retailers such as Hudson, Paradies Lagardère, Delaware North, or other established Montana retailers may find this role particularly rewarding.

If you thrive in a fast-paced environment, enjoy developing people, and take pride in delivering exceptional customer experiences, we'd love to meet you!

Join the #BestTeamEver and help us enrich the journey for thousands of travelers visiting Big Sky Country!

Apply Today:

Equal Employment Opportunity

SharBert Enterprises, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available throughout the application and employment process in accordance with applicable law.

Requirements: