Remote Senior Complaints Investigator - Regulatory & Risk

Upstart is seeking a Senior Complaints Specialist to investigate and resolve escalated and regulated customer complaints, applying regulatory knowledge to determine outcomes. You will surface trends and help improve processes that shape the customer experience. This remote, non-exempt role offers hourly pay and collaboration across Operations, Legal, Compliance, and Risk, with growth opportunities and a comprehensive benefits package. #J-18808-Ljbffr