Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Opportunity for advancement
• Training & development

*Seeking Licensed Applicants*

About our Agency:
Ive been an agent for two years, but my journey with State Farm began well before that. I started in claims at the corporate level, which gave me valuable insight into the industry and a strong foundation for building my own agency. Today, I lead a team of six talented individuals who work together to deliver exceptional service and create a positive, collaborative work environment.

Our agency culture is friendly, laidback, and growing. We live by a work hard, play hard mentalitybalancing dedication to our goals with plenty of team fun along the way. Were competitive, driven, and committed to being the best in our field while keeping things approachable and supportive.

Giving back is important to us. We actively participate in community events and charity initiatives, and we often include family members in our outings to foster a warm, inclusive environment. We also offer life insurance and retirement benefits to support our teams long-term well-being.

Were looking for hardworking, friendly individuals who enjoy a challenge and want to grow with a team that values both people and performance. If that sounds like you, this could be the perfect place to build your career.

Position Overview:
Dan Miller - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Relations Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Schedule : We understand everyones schedule is different. Thats why we offer the option to work either five 8-hour days or four 10-hour days - giving you flexibility to choose what works best for you.

This is a remote position.