Janitorial Supervisor/Night Manager

Job Description

Job Description

Do you have experience in janitorial, building maintenance or similar industries? Do you have strong management experience and good communication skills? Are you seeking a part-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Janitorial Supervisor/Night Manager to join our Westchester New York team! The Janitorial Supervisor/Night Manager is responsible for assisting with management of contract compliance for designated commercial building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.

Part-time Janitorial Supervisor/Night Manager hours are second shift with occasional weekend work. Must have reliable personal transportation and a clean driving record. The territory for this position can require travel to Westchester, Rockland, Orange, Putnam, and the Bronx.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees. Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Essential functions

• Develop and maintain productive working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating on solving problems
• Review scopes of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with Facility Services Manager (FSM) daily for any issues that need immediate attention, including the nightly recap via email or phone messages
• Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies and procedures
• Guarantee use of approved cleaning tools and equipment and their proper use
• Other duties as necessary

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry
• 3+ years of prior experience in shift management; supervising, auditing, providing direction to direct reports
• Strong planning, organization skills, and attention to detail
• Excellent communication and interpersonal skills
• Must be innovative and strive for continuous process improvement
• English and Spanish speaking a plus but not mandatory
• CRM experience preferred
• Building, facilities, janitorial, or similar industry experience a plus!
• Valid driver's license and proof of insurance
• Reliable transportation

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at

City Wide is an Equal Opportunity Employer.