Security Officer - Full Time

Eureka Resort

Description

Ideal Candidate:
A collaborative team player with a strong hospitality mindset and dedication to customer service. Must possess a valid driver's license and dependable transportation.

Essential Duties and Responsibilities

Ensure the integrity of gambling, count room, and cash handling procedures
Patrol the casino and adjacent areas for suspicious or illegal activities
Handle, count, and verify gaming chips in multiple denominations
Ensure all guest and company vehicles are parked properly and in designated locations
Prepare and maintain essential paperwork and reports
Accept found property and tag it for safekeeping
Assist with locating lost property and file reports when items are not found
Perform computer data entry of required information
Conduct property inspection tours
Report all gaming regulation violations to appropriate departments and agencies
Report violations of internal controls, company policies, and departmental procedures
Escort guests to their vehicles when requested
Transport drop boxes to the count area
Transport guests using company vehicles as necessary
Identify and report potential safety hazards to a supervisor
Respond quickly to and handle situations involving difficult guests or employees
Contact local law enforcement, fire department, or emergency personnel in cases of medical emergencies
Work independently with minimal supervision
Perform all other duties as assigned

Note: The above statements describe the general nature and level of work performed and are not an exhaustive list of responsibilities.

Requirements

Qualification Requirements

To perform this job successfully, candidates must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to drive a motor vehicle
Clean driving record required
Strong verbal and written communication skills
Ability to maintain discretion and confidentiality
Proficiency with computers and general office equipment
Adaptability and strong customer service skills
Self-motivated with good stamina
Ability to read and understand written instructions
Ability to operate all tools and equipment used by the Security Department

Education and/or Experience

High School Diploma or equivalent required
1-2 years of experience in casino security or a related security field preferred
Experience in law enforcement or armed forces preferred

Special Qualifications

Strong observation skills with the ability to remain attentive at all times
Ability to assess, control, and defuse difficult situations quickly
Ability to recognize and address potential conflicts before escalation
Thorough knowledge of security officer practices and procedures
Working knowledge of New Hampshire Revised Statutes, including laws governing citizen's arrest
Knowledge of security equipment operation

Age Requirement

Must be 21 years of age or older

Language Skills

Ability to read, write, speak, and understand English fluently
Ability to understand written documents and diagrams
Ability to respond effectively to inquiries, complaints, and emergencies

Mathematical Skills

Basic math skills (addition, subtraction, multiplication, division)
Ability to work with whole numbers, fractions, and decimals

Reasoning Ability

Ability to apply common-sense judgment when performing duties
Ability to handle situations involving hostile, intoxicated, or upset individuals

Physical Demands

Regularly required to talk, see, and hear
Frequent standing, walking, and sitting
Use of hands to handle, inspect, or control objects
Ability to lift, carry, push, or pull up to 75 pounds
Ability to climb, balance, stoop, kneel, crouch, or crawl
Vision requirements include close, distance, color, depth perception, peripheral vision, and focus adjustment

Work Environment

Exposure to varying levels of crowd density, noise, and smoke
Work both indoors (climate-controlled) and outdoors in all weather conditions (including extreme cold, wind, rain, and humidity)
Noise levels range from low to loud
Potential for exposure to risks when handling difficult situations or medical emergencies
Must be able to work varying schedules based on business needs

Apply

Vacancy posted 3 days ago

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