Field Service Specialist
CECO Environmental China
Field Service Specialist
CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we've been addressing the world's most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you'll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future.
The Field Service Specialist is responsible for defining and executing post-sale, on-site technical product support and services for CECO Industrial Solutions. CECO Industrial Solutions includes the Adwest, Busch, CECO Filters, Flex-Kleen, Fisher Klosterman, and HEE-Duall product lines, which provide hazardous gas and odor control, volatile organic compounds (VOC) abatement, particulate filtration and purification, separators, and ventilation solutions. The ideal candidate has solid experience with mechanical, thermal, chemical, and electrical devices.
Your Responsibilities Will Be:
- Executes established field services processes and procedures.
- Conducts on-site installation, equipment start-up and commissioning, testing, maintenance, and troubleshooting.
- Ensures all field service projects are completed within budget and deadline to meet customer needs.
- Maintains active, positive, and supportive contact with other departments to support planning and budget objectives.
- Communicates with customers and team members in a manner that builds trust and supports efficient and effective problem resolution.
- Maintains the confidentiality of all information concerning the Company's operational practices, marketing, engineering, pricing and sales strategies, customer and prospect lists, and financial operations and performance.
- Allocates time efficiently and effectively while tracking critical information, schedules, and deadlines.
- Adheres to all safety policies and procedures in accordance with Company and OSHA guidelines; pursues safety initiatives in support of the Company's vision of "zero accidents"; maintains a clean, safe, and orderly environment.
- Ensures daily, weekly, and monthly reporting and general correspondence are communicated accurately, concisely, and appropriately for the target audience.
- Understands and complies with all Company policies and procedures, as well as applicable legal and regulatory requirements.
- Performs other duties of a similar nature and level as assigned.
Required Qualifications:
- Minimum of 5 years of experience working as a Field Services Specialist and/or Technician.
- Engineering and/or electronics experience, or equivalent work experience, training, or education; Degree preferred.
- Valid in-state driver's license; driving record must meet acceptable Company standards and be maintained to operate a vehicle while on Company business.
- Ability to read and interpret technical documentation, including component and material specifications, computer-aided design (CAD) drawings, and specifications.
- Ability to upload/download and make minor field modifications to PLC/HMI programming as needed. Primarily Allen Bradley.
- Working knowledge of business-related software packages, including Microsoft Word, Excel, Access, and PowerPoint; exposure to MRP/ERP systems preferred.
- Considerable knowledge of process instrumentation, including pressure, flow and temperature transmitters, valve actuators, and testing and calibration of these components.
- Considerable knowledge of Field Service management tools and software.
- Considerable knowledge of continuous emissions monitoring equipment for measurement of process source emissions.
- Considerable knowledge of safe handling, storage, and operation of equipment that utilizes hazardous chemicals.
- Considerable knowledge of rotating equipment, including dampers, actuators, controls, and seal air fans.
Travel Requirements:
Ability to travel up to 75% of the time, including travel across state borders.
ADA Requirements:
Work Environment: This role requires on-site field work and customer support. Positions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions.
The role may require concentrated mental and/or visual attention, including complex tasks requiring close accuracy, quality specifications, or a high degree of hand and eye coordination for sustained periods.
Work is typically performed under comfortable working conditions; however, incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dust, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, workspace restrictions, intense noise, and travel.
Compliance with Company attendance standards is required.
Physical requirements are consistent with Light Work, including exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
We Offer:
We provide a variety of medical insurance plans, with dental and vision coverage, Employee 401(k), tuition reimbursement, and much more.
At CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
About Us
CECO's Commitment to Our People
At CECO, our people are at the center of everything we do. Whether you're a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with CECO.
About CECO
CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets.
We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visiting About Us.
Equal Opportunity Employer
CECO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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