Supervisor, Network Provisioning

Supervisor, Network Provisioning

Segra is searching for a qualified and experienced Supervisor, Network Provisioning to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Network Provisioning Supervisor provides direct support to the Data Provisioning Engineering team. The incumbent will manage individuals, assign tasks, and oversee process development. This position has working knowledge of SEGRA Networks, Transport, IP and Ethernet Networks to be utilized in management of the team in delivering carrier class network services to SEGRA customers. Additional duties include representing the Service Delivery team in various committees designed to plan, evaluate, & incorporate new equipment/markets into the network.

Qualifications

• Education: Bachelor's degree in engineering or a related field; or an equivalent combination of professional level related Engineering/Technical experience required.
• Experience: A minimum of 5 years of Segra Network experience or 8 years of layer 2 network provisioning is required. Extensive understanding of either the Data or Transport disciplines required. Leadership and problem solving experience required. Telco experience preferred. A strong knowledge of Microsoft Applications required. Provisioning and technical knowledge required.
• Key Competencies:
• Knowledge of management principles and practices; personnel supervision and development
• Telephony technologies
• Knowledge of IP networking, routers, switches and other associated peripheral equipment for customer networks

• Knowledge of Ethernet services defined by the Metro Ethernet Forum (MEF) such as ELINE/ELAN.
• Knowledge of optical transport technologies DWDM/OTN, and SONET/TDM.

• Proficiency using Microsoft Applications
• Excellent written and verbal communication skills

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identity theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $100,065 - $102,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.