Patient Access Supervisor

Job Summary Baptist Health is looking for a Patient Access Supervisor to join our team in Louisville, KY. Responsibilities The Patient Access Supervisor maintains patient and employee privacy and confidentiality. Enforces, supports, and assists in writing, updating, and initiating all procedural changes pertaining to registration or pre-access functions. Assists with patient flow, time and attendance, work schedules, and staffing for all patient access or pre-access areas. Handles disciplinary issues, scheduling issues, corrective counseling, and any personnel related issues. Assists with interviews and hiring of new employees. Assesses, identifies, and solves registration problems on a daily basis. Ensures quality standards in the registration or pre-access process. Trains new employees and follows up on complaints from departments, patients, visitors, physicians, etc. Maintains cohesiveness with other hospital departments and enforces all policies and procedures. Performs other duties as assigned. Qualifications Minimum one year experience in Access Services related field (registration, patient accounting, and financial services) OR one year of supervisory/management experience. High School Diploma or equivalent. Equal Opportunity Statement Baptist Health is an Equal Employment Opportunity employer. #J-18808-Ljbffr Baptist Health