Specialist Operations

The Operations Specialist position is a junior level role intended to develop talent for growth within our organization and represents a great opportunity to learn our business and operational management. The Operations Specialist will work closely with our Operations Manager, Warehouse team members, as well as the Sales team to learn the foundations of our business in many areas ( This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Provide Operations support to branch management.
• Assist with customer billing.
• Complete Inventory receiving and cycle counts.
• Assist with procurement issues and collaborate with purchasing department for timely resolution.
• Research and resolve supplier invoicing discrepancies and provide accounts payable support.
• Provide order management support.
• Assist with inventory management.
• Assist with safety and regulatory compliance.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Other duties as required.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education and/or Experience:

• High school diploma or GED required.
• Bachelor's degree, or equivalent work experience.
• Business oriented discipline preferred.
• Excellent organizational and time management skills.
• Back up support for other locations may be required.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral, and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
• Must be able to pass a drug screen and criminal background check.

Work Environment:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to walk and stand continuously for long periods of time.
• Talk or hear, both in person and by telephone.
• Reach with hands and arms.
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.
• Lift up to 25 lbs.

Mental Demands

• Regularly required to use written and oral communication skills.
• Must be able to work independently with little supervision.

Work Environment

• Employee works primarily in an office environment with daily assignments in a warehouse environment.
• Noise levels will fluctuate from quiet to moderate, depending upon environment.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.