Technical Writer

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at

DMI is looking for a Technical Writer to join us.

Duties and Responsibilities:

Develop training programs and instructional materials of company processes and procedures
• Create detailed Visio process maps to accompany procedural documentation
• Conduct quality control of produced work by program writers to ensure style guide adherence
• Manage team of writers, editing team member documentation, and providing feedback and guidance on documentation standards
• Develop and implement organizational document management standards and activities
• Knowledge of ISO:20000 and ISO:27001 certification, ITIL Certification
• Create and maintain quarterly reports and accomplishments
• Manage system diagram / run book documentation refresh effort and ongoing maintenance

Education and Years of Experience: Bachelor's Degree

Required Work Experience:

• 2+ years of project experience
• 1+ years PM experience with a federal agency or federal contractor
• 3+ years of Information Technology Experience

C itizenship Status Required: US Citizenship

Location: Atlanta, GA

#LI-MS3

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.