Digital Content Specialist

Job title:Digital Content Specialist Reports to:VP, Business Process Transformation Department:Merchant Solutions Location:Alpharetta, GA Grade:16 About Priority: Priority Commerceis a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority Commerce, we're driven by results. We expect our people tobe known for results- bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the Role: The Digital Content Specialist owns the creation, organization, maintenance, and continuous improvement of digital content supporting Client Service and other Service Teams across the organization. The role serves as the primary administrator and content steward for Confluence and supports the implementation and expansion of Atlassian Rovo, using AI-powered search and knowledge capabilities to help Service representatives access accurate information in real time. The Digital Content Specialist partners with Client Service, Product, Technology, Operations, and other business teams to identify knowledge gaps, improve content quality, establish content governance, and expand Confluence and #J-18808-Ljbffr