Manager, Data Center Critical Facilities (New York)

Who are we?Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryData Centers are mission-critical environments supporting global enterprises, financial systems, and public infrastructure—where uptime is non-negotiable.As a Manager, Critical Facilities Engineering, you will lead the overall operations, maintenance strategy, and performance of critical infrastructure across the site. This includes full ownership of reliability, safety, compliance, and team leadership, ensuring operational excellence in a 24/7 environment.This role combines technical depth, operational leadership, and strategic oversight, with responsibility for delivering high-availability outcomes across electrical, mechanical, and cooling systems.ResponsibilitiesSite Operations & Infrastructure LeadershipOwn the performance, availability, and reliability of all critical facility systemsOversee preventive and corrective maintenance across: Electrical distribution systems, UPS, generators, ATS/STSCooling infrastructure (CRAC/CRAH, chillers)BMS / EPMS monitoring systemsEnsure rapid response to incidents, minimizing risk to uptime and customer impactAct as the primary escalation point for critical eventsTeam Leadership & People ManagementLead, develop, and manage a team of supervisors, engineers, and techniciansDrive a culture of safety, accountability, and operational excellenceOversee hiring, onboarding, performance management, and workforce planningBuild bench strength through coaching, training, and succession planningMaintenance Strategy & Reliability EngineeringDefine and execute maintenance strategy to optimize asset lifecycle and uptimeLeverage maintenance data, trends, and system health insights to improve reliabilityEnsure adherence to maintenance standards and inspection quality across the teamDrive continuous improvement and standardization initiativesVendor & Project OversightManage vendor relationships, contracts, and performance expectationsOversee infrastructure upgrades, capacity expansions, and commissioning activitiesEnsure execution aligns with approved MOPs, SOPs, and change management controlsCompliance, Risk & SafetyEnsure full compliance with Equinix policies, EHS standards, and regulatory requirementsMaintain site-level documentation including asset records, maintenance logs, and operating procedures Lead audits, safety programs, and risk mitigation strategiesOperational Governance & Stakeholder ManagementPartner with Data Center leadership, customers, and cross-functional teamsProvide reporting on site performance, incidents, and operational KPIsSupport customer installations and ensure infrastructure readinessQualificationsRequired8–12+ years of experience in critical facilities, data centers, or mission-critical infrastructureStrong expertise in electrical and/or mechanical systems (UPS, generators, HVAC, power systems)Proven experience managing teams and leaders (supervisors/engineers)Experience leading operations in a 24/7, high-availability environmentPreferredBachelor’s degree in Engineering or related fieldRelevant certifications (e.g., CDCP, electrical/HVAC licenses)Experience in large-scale data center or colocation environmentsFamiliarity with NY/NJ regulatory, safety, and compliance standardsKey CompetenciesStrategic thinking with strong operational executionCrisis leadership and decision-making under pressureStrong stakeholder and customer managementVendor and financial oversightContinuous improvement and process optimization mindsetWorking Conditions24/7 mission-critical environment with on-call responsibilitiesMay require off-hours engagement during major incidents or maintenance eventsThe targeted pay range for this position in the following location is / locations are:United States - NY9 New York City : 130,000 - 194,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
SummaryLocation: New YorkType: Full time