Certified Medical Assistant - Care Coordination (In-Office)

About the Role TruCare Management is seeking motivated and detail-oriented Certified Medical Assistants (MAAs) to join our growing Chronic Care Management (CCM) team. This is a non-clinical, in-office position focused on coordinating care for patients with chronic conditions. You will play a key role in improving patient outcomes by maintaining consistent communication, tracking health data, and supporting providers with documentation and care planning. Key Responsibilities Conduct monthly patient outreach via phone Document all patient interactions in the EMR system Track and manage patient care plans Coordinate with providers, nurses, and facility staff Identify changes in patient condition and elevate when appropriate Ensure compliance with CMS guidelines for CCM services Assist with care gap identification and follow-ups Qualifications Strong communication and interpersonal skills Comfortable working on phones for extended periods Basic computer skills (EMR experience preferred) Highly organized and detail-oriented Ability to work in a fast-paced, team environment What This Role Is (and Isn’t) In-office, structured schedule No physical bedside care required Focus on communication, coordination, and documentation No lifting, bathing, or direct patient care tasks Compensation & Benefits Competitive salary (based on experience) Opportunities for growth within a rapidly expanding healthcare company Training provided in Chronic Care Management and compliance Supportive team environment Why Join TruCare? TruCare Management is a leader in CCM, BHI, and RPM services across multiple states. We provide the infrastructure, training, and support needed for MAs to transition into a more administrative and care coordination-focused role—while still making a meaningful impact on patient care. Apply Today Join a company that’s redefining how chronic care is delivered. #J-18808-Ljbffr SNF Healthcare