Bilingual Community Health Worker II

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

The Community Health Worker I (CHW I) reports to the Transitions Program Nurse Manager. Activities for this position will include, but not be limited to: SDOH screening, screening and enrollment for eligible community-based programs; patient mentorship; patient education; patient follow-up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient engagement. The CHW I will foster cohesive relationships with staff and clinical teams in the area where deployed and with community partners. This position will work with an interdisciplinary team of physicians, nurses, care managers, social workers, and other community health workers to improve health outcomes. The CHW I will be active in community engagement activities to include working with community organizations and assisting with community-based activities.

Shift: 11 am-7:30 pm or 10 am- 6:30pm

This position is in our Emergency Department

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

The CHW I must have reliable daily transportation for work related travel (to and from community site, patient homes, meetings, clinics, etc.). If using personal vehicle for work related travel, the CHW I must have appropriate license and insurance.

QUALIFICATIONS

Education:

High School diploma or GED equivalent.

Knowledge, Skills, and Abilities:

Working knowledge of social and health issues.

Thorough knowledge of community resources.

Familiarity with medical terminology beneficial.

Excellent interpersonal and communication skills to efficiently work with
diverse groups of community members and to coordinate with team members.

Critical thinking skills to effectively assess social/health needs of members and to arrange for appropriate services required to meet those needs.

Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter
and capable of making appropriate decisions independently.

Must be able to recognize situations that require professional or clinical intervention.

Work requires excellent organizational skills, flexibility, and the ability to get things done.

Must be able to enter data on a computer. Must have attitude and skills that facilitate patient
engagement in their health care.

Must have a basic level of customer service responsiveness with telephonic experience.

Requires the ability to establish and maintain effective working relationships with both
internal and external customers.

Requires analytical skills to effectively address and evaluate the health education needs of
customers. Demonstrates ability to work independently and efficiently.

Required Licensure, Certification, On-going Training:

Maryland Community Health Worker Certification (or completion within first year of hire)

CPR required

Driver's License and Auto Insurance required

Salary Range: Minimum 20.22/hour - Maximum 33.38/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.