Regional Clinical Director

Child and Family Guidance Center is seeking an experienced, client-centered Regional Clinical Director for the Plano and Mesquite clinics (on-site and office-based). The Regional Clinical Director is a management level position, responsible for overseeing two clinics in metropolitan communities. This position has direct reports at the clinic level.

Duties and Responsibilities:

• Provide leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.
• Conduct marketing to increase community awareness of CFGC. Educate community and partners of the array of services provided through the agency. Marketing occurs in the community, face to face, by scheduled appointments unless otherwise specified by Director Mental Health Services or other Senior Management Team.
• Serve as CFGC liaison to area committees and initiatives to promote visibility and accessing of services as needed.
• Provide site(s) management of daily functions necessary for clinic productivity.
• Provide direct supervision for all assigned employees including LPHA's, QMHP-CS, MH interns, and front office personnel. Complete and ensure the following tasks, in each location, are completed timely, fully and according to company policy. These duties include but are not limited to the following:
• Billing Log(s) Submission/Auditing
• Clinical Documentation Auditing (internal/external)
• Tracking Authorizations for Services (all Payers)
• Completion of all reports provided to include authorization, missing notes, missing times, etc.
• Mileage/Expense Report Auditing
• Sign off on Medical Record Requests

• Provide leadership through individual meetings with each assigned employee (minimum of one meeting per month) and team meeting/training a minimum of one meeting per month, per clinic. Documentation of each meeting is due to the Director no later than one week following the meeting.
• Coordinate in-service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assist in providing training and orientation for all job duties for new hires in clinical services.
• Perform duties without violating any ethical codes, state or federal codes or requirements
• Maintain all case records (notes, treatment plans, etc.) in accordance with agency standards.
• Document with the understanding that all clinical notations are considered legal documents and can be used in the court of law. All documentation should be true and accurate and under no circumstance falsified in any manner.
• Utilize client tracking system(s), Medi Soft and other systems, as required, to ensure increase in productivity and assure accurate collection, reporting and analysis of client services and billing transaction entries.
• Maintain professional certification and/or licensure, as this applies.
• Provide and maintain a valid driver's license and copy of current auto liability insurance.
• Ensure you have access to reliable transportation to complete job responsibilities.
• Must have a working phone to provide services and be eligible for phone reimbursement.
• Other administrative duties as assigned by the Director of Mental Health Programs.

Required Skills and Abilities:

• Knowledge and experience of case management, skills training, and symptom management services to individuals with mental illness.
• Ability to assess individual needs, coordinate services, and communicate effectively with staff and clients alike.
• Knowledge of the social services system and the ability to connect individuals and their families with appropriate services dependent on specific needs.
• Ability to write clearly and professionally as both an outward and inward facing employee.
• Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations.

Education and Experience:

• Must have a bachelor's degree in psychology, social work or a related field.
• At least 2 years of related experience and/or mental health training is preferred.
• Must have a valid driver license and valid vehicle insurance.
• At least 2 years of related experience and/or mental health training
• Experience working with individuals with mental illness and/or addiction issues is preferred
• Preferred LPC, LCSW, LMFT, LPC-S or LMSW licensure

Physical Requirements:

• Must be able to frequently (up to 90% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).
• Must be able to frequently (up to 90% of the time) talk, listen and speak clearly in person and via telephone.
• Must be able to push, pull, lift and/or carry up to 25 lbs.

Other duties:

As assigned.

Benefits:

Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death & dismemberment, Voluntary Accident, Critical Illness, Legal & 401K


Paid time off (vacation and sick time)

About Us:

A community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan.

At Child & Family Guidance Center, we believe everyone deserves access to quality care, so no one is ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.