National Director of Product Solutions (Remote)

Roles & Responsibilities Leadership & Team Development: Lead, mentor, and develop a group of approximately 10 Product Consultants representing various academic fields nationally. Build a strong culture centered on expertise, excellence in presentation, and consultative selling impact. Establish performance expectations and coaching frameworks to elevate individual and collective capabilities. Recruit, onboard, and retain top talent with a focus on deep disciplinary knowledge and strong customer‑facing skills. Strategic Alignment & Coverage Model: Develop and implement the national strategy for deploying Product Consultants to improve new business performance. Partner with VP Solution Sales, Solutions Leaders, and Sales leadership to align coverage, prioritization, and discipline‑level revenue goals, ensuring meaningful contributions to pipeline growth and strategic opportunities. Revenue Impact & Opportunity Support: Oversee the team’s involvement in high‑stakes national opportunities, competitive takeaways, and sophisticated multi‑partner deals. Guide discovery, solution consulting, demonstrations, and presentations, and analyze opportunity trends and pipeline data to maximize revenue impact. Cross‑Functional Collaboration & Internal Influence: Partner across Sales, Product, Technology, CX, and Marketing to align on customer needs and product strategy. Ensure customer insights and discipline‑specific needs inform roadmap decisions, and collaborate with Marketing to shape messaging, events, and advocacy programs. Operational Excellence & Enablement: Build repeatable frameworks, guideline playbooks, demo standards, and sales processes that elevate the Solutions Sales organization. Drive consistency and quality in how Product Consultants support field teams and customers, monitor performance data, and continuously optimize deployment and effectiveness. Manage budgets and national travel planning for maximum ROI. External Engagement & Thought Leadership: Represent Cengage at national conferences, academic events, webinars, and large‑scale presentations. Strengthen credibility and influence by cultivating a network of discipline‑specific faculty advocates across the country. Skills & Qualifications Required: 8–12+ years in education, EdTech, product consulting, sales leadership, academic technology, or related fields. Required: Proven experience leading high‑performing customer‑facing teams, ideally in a matrixed national environment. Required: Demonstrated success in roles tied to sales performance, revenue outcomes, or consultative selling motions. Required: Strong coaching, leadership, and talent development capabilities with a track record of mentoring senior-level specialists. Required: Deep understanding of higher education, academic disciplines, instructional trends, or digital learning solutions. Required: Outstanding communication and presentation skills; comfortable influencing senior academic and executive collaborators. Required: Strong digital competency and ability to guide teams in demonstrating complex platforms and technology solutions. Required: Ability to travel nationally (up to 30%). Preferred: Direct experience managing presales, product consulting, or technical consulting teams. Preferred: Teaching experience or advanced discipline knowledge within higher education. Preferred: Experience partnering with Product and Technology teams to drive roadmap discussion and solution enhancements. Preferred: Familiarity with Salesforce and data‑driven sales operations. Compensation $117,100.00 – $152,200.00 USD EEO Statement Cengage is committed to working with broad talent pools to attract and hire the most qualified individuals. Job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage also provides reasonable accommodations for qualified individuals with disabilities during the application process. If you need an accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr Cengage