Assistant General Manager

Assistant General ManagerTired of corporate rules? Bella Milano is a local family owned business and we are accepting applications from highly-energetic, take charge individuals who want an opportunity to utilize their skills while continuing to learn and grow in a thriving upscale, full service restaurant environment! Bella Milano offers a unique, fine casual cuisine in a contemporary yet relaxed atmosphere with many exciting menu selections. Bella Milano currently operates 3 full-service restaurants and a banquet center for catering events. We pride ourselves on our team approach to decisions, ownership is just a call away and include management in the decision making process, we want you to help us make a difference.Compensation includes a salary, monthly bonuses and yearly bonuses. Bonus program is setup to add up to an additional $10,000 plus if goals are met.Goals:Guest Satisfaction – Ensure all guests receive the highest level of service possible, engage with guests, and respond to complaints taking any and all appropriate actions to turn a dissatisfied guest into a returning satisfied guestFood and Beverage Quality – maintain highest level of food and beverage qualitySanitation – Ensure restaurant is clean at all times and able to pass Inspections from Health Inspectors and Executive TeamLabor Cost – Manage restaurant labor to obtain goals, and review practices with the General Manager to ensure most efficient use of labor dollarsFood Cost – Ensure kitchen and bar staff is using proper devices and measurements for all food and beverage service related items. Manage staff to achieve food cost goalsTraining – ensure all staff is properly trained at their position and they are aware how to use any and all tools, equipment and devices they are assigned.Evaluate food & beverage products to ensure that quality standards are being consistently attained.Provide professional development of staffMenu development – keep current in menu trends in both food and beverage and submit items as requested for menu changesResponsibilities:Scheduling and coordination of staffStaff for maximum productivity and high standards of qualityControl labor costs to achieve maximum profitabilityIn conjunction with the General Manager establish controls to minimize food, beverage and supply waste and theftTrain employees on best practices regarding safety, sanitation and accident preventionSupport Safe work habits and a safe working environment at all timesManaging of shifts and ensuring proper decisions are made on a daily basis regarding scheduling, planning, product quality and cleanlinessHold staff accountable to the standards and steps of service for their job positionEvaluate products on quality and priceProvide communication to Director of Store Operations on policies and procedures, issues, and events of significant importance. Takes prompt corrective action where necessary and/or suggests alternative courses of actionIn conjunction with the General Manager establish and maintain a regular cleaning and maintenance schedule for entire restaurantTrain, supervise, counsel and discipline all employeesEnsure positive attitudes and professionalism from all staffEnsure all employees adhere to uniform, grooming and appearance standardsEnsures proper security procedures are in place and followed to protect employees, guests and Bella Milano assets.Develop employees by providing ongoing feedback. In conjunction with the General Manager establish performance expectations and conduct regular performance reviews (at minimum on a yearly basis)Interact positively with all restaurant staff and guests to promote a team effort and maintain a positive and professional work environmentProduce a high volume of work in a timely manner, that is accurate, complete and of high qualityCome to work on-time and regularlyBe available for phone calls 24/7Ability to work a varying schedule to include mornings, days, evenings, holidays and extended hoursGeneral knowledge of computers and the ability to use MS Word and ExcelAbility to type and use e-mail and other technologies as assignedAbility to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.Proficient in the following restaurant functions: food and beverage preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, POS systems, and preparation of reportsPerform other duties as directedPhysical Requirements:Ability to speak and hearClose vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focusConstant standing with some walkingBe able to work in a standing position for long periods of time (up to 8 hours)Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 poundsContinual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skillsCompensation and Benefits:Salary based on previous work experience and knowledgeMonthly Bonuses with attainable goalsYearly Bonus where you can earn up to 10% of your salary as a bonusVacation - immediately start accruing vacation daysHealth Insurance - competitive plans, we pay 50% of your costTotal Compensation including bonus ranges $45,000 to $55,000 based on experience and knowledgeCommunication:Monthly Store Manager meetingsE-mailPhoneGoogle CalenderLicenses, Certificates, Insurance:Food Sanitation LicenseDrivers LicenseAuto Insurance