Resort Ops Supervisor F&B

Food & Beverage Resort Ops Supervisor

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Food & Beverage Resort Ops Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant & rooms operations.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Execute restaurant operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros)
• Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.
• Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.
• Perform other duties as assigned.

What do you bring to the role?

• Passionate about hospitality and is customer driven
• Knowledge of Food & Beverage preparation
• Ability to maintain composure and remain pleasant under high pressure situations
• Ability to work independently, has good judgment, problem solving, and decision-making skills
• Pride in your work by creating positive energy, excitement and fun.
• Ability to work a flexible schedule including days, nights, weekends and holidays
• Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol.
• Must have knowledge of food and beverage preparation and service of various alcoholic beverages.
• Must be able to stand, walk, use hands, and reach for more than half of the normal work day; Must work well under pressure.

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.