Construction Project Manager

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

We are seeking a highly skilled and experienced Construction Project Manager to oversee the full lifecycle of our construction projects. The ideal candidate will excel at managing customer relationships, ensuring excellent service delivery, and driving project profitability. The Project Manager will play a pivotal role in leading our projects from inception to completion, ensuring they are executed efficiently and effectively.

Position Responsibilities

Customer Engagement

Lead customer service efforts, ensuring a positive experience throughout the project.

Handle and resolve any warranty claims promptly.

Guide customers through the construction process.

Project Management and Execution:

Convert leads into projects through precise estimates and scoping, ensuring alignment with program specifications.

Secure project commitments with initial deposits and signed contracts from customers.

Define and document the comprehensive scope of work for each project.

Create detailed estimates, supplements, and change orders; negotiate and gain agreement on scope and cost with customers and clients.

Ensure acquisition of all necessary permits and compliance with local codes.

Develop and oversee the project schedule and timeline, monitoring and enforcing budgetary adherence.

Identify, vet, and negotiate terms with subcontractors and resource providers, setting clear expectations.

Manage superintendents and oversee the compilation of estimates and scope of work, coordinating workflow and conducting on-site walk-throughs for project introductions.

Ensure all work meets the plans, specifications, and requirements of the scope of work.

General Responsibilities

Understand and perform the duties of a Construction Project Coordinator and Construction Superintendent.

Meet personal and team KPIs to contribute to departmental objectives.

Take initiative and proactively fulfill responsibilities.

Complete additional tasks assigned by the Operations Manager.

Position Qualifications and Skills

Valid driver’s license

High school diploma/GED; Associate degree or Bachelor’s degree is a plus

Proven experience in construction project management.

A strong history of excellent customer service.

Effective written and verbal communication skills.

Experience in restoration or construction is a plus.

Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, generally working Monday–Friday, and requires 45-50 hours per week. However, this position occasionally requires long hours, working on-call, and weekend work. Travel is required and is primarily local.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.