Service Coordinator

Service Coordinator

DeBra-Kuempel is seeking to fill a Service Coordinator position in our Louisville, KY location. The Service Coordinator position will be responsible for providing strong administrative and billing support to an account team, as well as efficiently communicating with and supporting the needs of our customers. The right person will have a strong ability to multi-task, organize, be punctual and dependable, and perform independently as needed.

Essential Duties & Responsibilities

• Work with account manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
• Performing effectively and confidently, occasionally without supervision.

Qualifications

• Minimum 3-5 years of recent administrative support experience. Minimum 2 years accounting experience preferred.
• COINS experience is a plus
• Knowledge/experience within a mechanical contracting firm a plus, but not required.
• Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications. The ability and willingness to learn other software applications as required.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms a plus, but not required.
• Strong communication and interpersonal skills, and able to interact with all levels of the organization with a positive, engaging, proactive and team-based style.
• Excellent written and verbal communication skills, team player attitude and professional appearance are a must.
• Professional appearance.
• Must possess valid driver's license.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and travel to field locations as needed.

Benefits

DeBra-Kuempel offers a competitive benefits package to non-union employees, including health benefits, paid time off, 401(k), tuition reimbursement, an employee assistance program, company discounts, and more. Employees covered by a collective bargaining agreement will receive benefits as negotiated within their specific CBA and may be eligible to participate in our voluntary supplemental union benefits program.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process it is probably fraudulent.