Business Development Manager

Company Description

Crown Mechanical provides expert commercial HVAC, plumbing, and food service maintenance and repair services throughout the Charlotte-Metro area. The company supports a wide range of commercial clients, helping them maintain reliable, efficient, and safe building systems. Team members work with modern equipment and service processes designed to minimize downtime and protect customer operations. Crown Mechanical emphasizes responsive service, technical excellence, and long-term client relationships, creating opportunities for growth and development for dedicated professionals.

Role Description

The Business Development Manager is a full-time, on-site role based in the Charlotte-Metro area. This role is responsible for identifying and pursuing new commercial HVAC, plumbing, and food service maintenance opportunities, building and maintaining strong relationships with clients, and managing the sales pipeline from prospecting through closing. Day-to-day tasks include conducting market research, generating leads, preparing proposals and bids, delivering presentations, and collaborating with operations and technical teams to ensure accurate scoping of services. The Business Development Manager will track performance metrics, maintain CRM records, and develop strategies to expand market presence and customer retention.

Qualifications

• Candidates should possess skills in sales development, lead generation, and account management, with experience managing a business-to-business sales pipeline.
• Candidates should possess skills in client relationship building, communication, and negotiation to effectively engage stakeholders and close deals.
• Candidates should possess skills in market research, opportunity analysis, and strategic planning to identify growth areas and competitive advantages.
• Candidates should possess organizational and time management skills to prioritize opportunities, manage multiple accounts, and meet deadlines.
• Candidates should possess proficiency with CRM software, basic office productivity tools, and reporting to track performance and document activities.
• Knowledge of commercial HVAC, plumbing, or food service maintenance services, or the ability to quickly learn technical offerings, is strongly beneficial.
• Previous experience in business development, sales, or account management in a commercial services or construction environment is preferred.
• A valid driver’s license and ability to travel locally within the Charlotte-Metro area to visit client sites and attend meetings is required.