Store Manager

Job Description

Job Description

Store Manager

Location: Fargo, ND
Pay: Up to $60,000 per year, depending on experience, with incentive bonus opportunities
Sign-On Bonus: $2,500

Join the Petro Serve USA Team

Every employee plays an important role in Petro Serve USA’s success. We offer competitive pay, a comprehensive benefits package, and a team-oriented work environment built on exceptional customer service, accountability, and teamwork.

As a Store Manager, you’ll take ownership of the day-to-day operation of your location, lead and develop your team, and ensure the store delivers a great experience for every customer.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts on Products and Fuel
• Incentive Bonus Opportunities
• $2,500 Sign-On Bonus

Schedule

Full-Time
Typically Monday through Friday, with flexibility to work evenings, weekends, and other hours as business needs require.

About the Role

Petro Serve USA Store Managers are hands-on leaders responsible for the overall performance of their location. You'll lead your team, oversee daily operations, maintain company standards, and manage the store with a focus on customer service, sales, profitability, and employee development.

Successful Store Managers lead by example, communicate expectations clearly, hold their teams accountable, and create a positive environment for both employees and customers.

Key Responsibilities

• Lead all aspects of daily store operations and ensure company standards are consistently met.
• Recruit, interview, hire, train, schedule, coach, and develop store employees.
• Set clear expectations, delegate responsibilities, and hold employees accountable for performance.
• Build a positive team environment focused on customer service, teamwork, and respect.
• Provide prompt, friendly service and resolve customer concerns professionally.
• Maintain high standards for store cleanliness, appearance, organization, and merchandising.
• Manage inventory, ordering, receiving, stocking, and product rotation.
• Monitor sales, expenses, labor, and other key performance measures to achieve store goals.
• Identify opportunities to increase sales, control costs, and improve store performance.
• Ensure compliance with company policies, safety procedures, and applicable regulations.
• Address employee performance issues through coaching, corrective action, and other appropriate measures.
• Communicate effectively with District Management and other company departments.
• Perform other duties as needed to support successful store operations.

Qualifications

• Previous retail management or supervisory experience preferred; convenience store experience is a plus.
• Strong leadership, communication, and team-building skills.
• Ability to coach employees, provide feedback, and hold team members accountable.
• Customer-focused with strong problem-solving and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and time-management skills.
• Basic computer skills and ability to learn point-of-sale, scheduling, inventory, and other company systems.
• Flexible availability based on the needs of the store.

Why Petro Serve USA?

At Petro Serve USA, our Store Managers have the opportunity to lead their own team and make a direct impact on the success of their location. We provide competitive compensation, strong benefits, opportunities for advancement, and the support and resources needed to succeed.

Ready to lead a team and take ownership of a Petro Serve USA location? Apply today!

Petro Serve USA – Helping America Fuel Better.

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