VP, Content Strategy & Customer Experience
J.P. Morgan
JPMorgan Chase seeks a Vice President, Content Design to shape inclusive, usable product experiences for Small Business and Merchant Services in New York. You will lead strategy, architecture, and narrative systems across product teams to guide UX and education efforts. Collaborate with product, design, research and technology to drive end-to-end content creation from ideation to launch and beyond, champion accessible language and drive customer-centric digital experiences. #J-18808-Ljbffr J.P. Morgan
$147.5k - $200k
...Life. This role sits within our Experience and Digital Marketing... ...responsible for Brand, Marketing, Content and Experiences for the enterprise... ..., marketing and end-to-end customer experiences. The right... ...decisions. This role blends strategy consulting rigor with a strong...ContentHome office$190k - $225k
## VP Strategy Director, EngagementApply: Hybrid: New York, New York, United States of America... ...faster and deliver more connected customer experiences. MRM is a modern relationship... ...Omnichannel ecosystem development, including content, social, CRM, and channel strategies*...ContentFull time$100 per hour
...Job Description VP of Digital Commerce Employment type... ..., bringing together customer experience, technology, and commercial... ...connected commerce team and strategy across direct-to-consumer, social... ...commerce strategies spanning content, search visibility, and performance...ContentContract workWork at office3 days per week$129.49k - $207.32k
...at the intersection of social strategy, creative development, and... ...the industry, and press. As VP/Director, Social Strategy, you... ...informed social and content strategies that ladder into broader... ...looking for strong, impactful work experience, which typically includes:...ContentTemporary workWork experience placementFreelanceFlexible hours- Tinuiti is seeking a VP of Digital Shelf to lead our digital shelf practice across Amazon, Walmart, TikTok Shop and retailers.... ..., own growth and economics, and build leadership across shelf content strategy, catalog creation, and performance measurement to drive client...ContentRemote job
- ...Currently, managing paid, organic, creator, and content as separate ecosystems is holding brands back from connecting social insight, strategy, and activation across all social... ...to solve. With a dedicated Social Strategy VP who owns the orchestration of how GEICO's social...ContentFull timeShift work
$185k - $220k
...communications to help clients shape strategy, launch innovations, engage stakeholders... ...move people. We’re looking for a VP, Brand Strategy who brings curiosity,... ...touchpoints Bring together brand, content, channel, and experience thinking into one cohesive strategic...ContentRemote work$170k - $225k
...landscape. We’re storytellers, content creators, and we engage... ...Shandwick is looking for an SVP, Strategy to join our team in New York... ...of a brand’s market dynamics, customer mindset, competitive actions,... ...integration teams across client experience, analytics, creative, and...ContentWork at officeLocal area3 days per week- ...taste, format, and the entire customer experience. We're growing fast across... ...The Role We're hiring a VP of Brand to lead our brand... ...activations, partnerships, community, content, and comms — as we continue... ...with CPG brand activation strategy Expertise in retail-...ContentFlexible hours
$250k
...VP, Global Brand Editorial & Digital Strategy| Luxury Fashion Location: New York, New York Workplace : Onsite Salary: $25... ...creative narrative , v isual storytelling, content direction , and digital brand experience worldwide. Reporting directly to the...ContentFull timeSeasonal workWorldwide$200k
## VP, Security & AI StrategyApply: New York Office... ...era of AI. Today, our customers depend on us to stay... ...practical cybersecurity experience and expertise in Artificial... ...-level security and AI strategy guidance, and develop compelling technical content that advances...ContentFull timeWork at officeLocal areaRemote work$185k - $220k
...to help clients shape strategy, launch innovations, engage... ...Overview The VP, Engagement Strategy turns... ...insight, behavioral science, content, media, CRM, field... ...work together across the customer journey. The VP leads... ...address Shape content and experience strategy so each...ContentRemote work$305k - $345k
...year for over 18,000 customers with millisecond latency... ...a company's products, content, and business rules... ...result is trusted customer experiences with stronger... ...We're looking for a VP of Product Design to lead... ...Product design vision & strategy for the entire application...ContentImmediate startFlexible hoursShift work$163.77k - $230k
...VP, Experience Strategy (Pharma Ad agency experience required) Full-time Department: Marketing Agency Job Family: CX, UX, SEO Content Strategy Compensation: USD 163,770 - USD 230,000 - yearly... ...and implement innovative customer experiences that build enduring...ContentFull timeWork at officeLocal area- ...Maven's global communications strategy across consumer and... ...provider expertise, and member experiences into compelling stories that... ...broader healthcare community. A customer, member, provider, and partner... ...experiences into earned media, social content, events, peer conversations,...ContentPermanent employmentFull timeContract workH1bWork at officeImmediate startRemote workWork visaFlexible hoursShift work3 days per week
- ...employees through day-to-day career experiences, access to thousands of on-demand training... ...About the role We’re seeking a VP / SVP, Medical Strategy to provide senior scientific... ...into positioning, messaging, education, content and multichannel engagement strategies...ContentSummer workWork at officeImmediate startRemote workWork from homeFlexible hours
- Moody's seeks an AVP-Editorial Strategy to lead enterprise storytelling across platforms, turning research into unified narratives. You... ...across business lines, and drive AI-enabled workflows to scale content production. The role requires 6-10 years in editorial strategy...Content
- Chase is seeking a Vice President of Media Strategy to lead the audience, channel, and media... ...recommendations. You will collaborate with brand, acquisitions, content, product, research, analytics, finance, and agencies to build coordinated customer journeys #J-18808-Ljbffr AumniContent
- ...Americas, LLC in New York is seeking a Vice President of Commerce Strategy to partner with senior Commerce leadership and drive strategic... .... You will work across Media, Creative, Commerce Operations, Content, Technology, Data, and Client Leadership to deliver integrated...Content
- Agency:UMJob Function:Strategy and PlanningJob Subfunction: StrategyJob... ...full consumer journey across content and connections. UM operates... ...a strategist with 10 years’ experience working in a similar agency... ...executionMapping and creating custom journeys and building...ContentFull timeWork at officeLocal area3 days per week
- ...Marketing team focusing on investment education. You will help develop content across multi-format media and manage the content pipeline with... .... Ideal candidates bring 5+ years in asset management content strategy, strong Excel skills, and familiarity with Morningstar Direct...Content
- ...Investing (BXMA) seeks a Product Manager to shape investor-facing content across portfolio performance, risk analytics, and client... ...collaborate with Investment, Client Service, and Sales to communicate strategy and performance. #J-18808-Ljbffr The Blackstone Group L.P.Content
- ...Omnicom Careers## Director, Strategy - VPApply: Hybrid: New... ..., Media Strategy - VP leads the strategic... ...dynamics, and developing a customized strategy to use media... ...Consumers/Patients- Content needs to change... ...Online Media Planning experience* Has been primarily responsible...ContentFull timeWork at officeLocal area3 days per week
$180k - $210k
...Remedy EdgeJob Function:Strategy and PlanningJob... ...outside the familiar.Title: VP Strategy DirectorLocation... ...business pitches by managing customer insight generation,... ...to generate pitch content and story flow from findingsAttend... ...5-7 years’ prior work experience, preferably in an...ContentFull timeWork experience placementWork at officeLocal area3 days per week- ...engagement through strategic content design, fostering inclusive and intuitive digital experiences. As a Vice President of Content... ...a pivotal role in shaping customer experiences through content. Lead... ...and implement content design strategies for multiple components of a...Content
- ...Antech is seeking a VP, Global Medical Operations to define and execute the global strategy for Pathology, Radiology, and Consultation services. You will lead... ...associate team, drive operational excellence, customer experience, and financial performance across regions, partnering...
$150k - $200k
## VP Account DirectorApply: Hybrid: New York, New York, United... ...and deliver more connected customer experiences. MRM is a modern... ...team. Partners with Creative, Strategy and Operations Leads to deliver... ...understanding of the client’s content area* Aggressively pursue new...ContentFull timeTemporary workWork at officeLocal area3 days per week$180k - $220k
...VP, Medical Director, Medical Strategy & Scientific Affairs United States About Us At BGBx ,we'redriven... ...mindset, along with extensive experience managing multiple projects, collaborating... ...of cutting-edge scientific content in partnership with digital and creative...ContentLocal areaRemote work- ...performance across Marketing, Credit & Customer Experiences (MCX). MCX brings together the... ...Card, Finance, HR, Communications, and Strategy to drive alignment, accelerate initiatives... ...hands), overseeing agendas, executive content, operating rhythms, and execution Build...Content
- ...JP Morgan Chase is seeking a Vice President of Customer Experience Strategy in the Co-brand Product Strategy team. You will lead governance of the CX program, translate insights into prioritized improvements, and shape how opportunities are identified and measured across...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VP, Content Strategy & Customer Experience. Be the first to apply!
- vp cloud New York, NY
- vp customer service New York, NY
- vice president sustainability New York, NY
- senior vice president communications New York, NY
- vice president of application development New York, NY
- vice president global communications New York, NY
- vp talent management & organizational development New York, NY
- assistant vice president compliance New York, NY
- vice president internal communications New York, NY
- vice president transformation New York, NY





