Claims Resolution Specialist

Job Details Regular, full‑time position. 1st Shift (United States of America). English fluency required. Responsibilities Review policy to determine if loss is covered. If questionable, hire an attorney for coverage counsel and analysis. Settle claims within settlement authority, where applicable. Work with adjusters, insureds, attorneys, agents, and others to ensure the claim is handled efficiently and professionally. Attend mediations when applicable and negotiate settlement within authority. Oversee vendors (attorneys/adjusters/experts) for accuracy in reporting. Audit invoices for accuracy. Process incoming and outgoing claims and vendor payments. Maintain loss fund. Review and recommend policy wording changes. Perform claim status requests and updates. Prepare daily, weekly, and monthly reports. Travel for meetings with clients, mediations, and underwriters. Approximately 25% of time will be outside the office. Qualifications: Required High School Diploma. College degree or equivalent work experience. Claims Adjuster’s license. Good organizational/time‑management skills. Ability to work under time constraints and meet deadlines. Strong verbal and written communication skills. Ability to operate a computer, calculator, multi‑line phone, fax machine, copier, and other office equipment. Knowledge and use of correct spelling and grammar. Ability to write legibly. Ability to interact effectively with employees at all levels of the organization and with a variety of people from diverse backgrounds. Ability to adhere to all organizational policies and procedures. Proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel, occasionally overnight. Qualifications: Preferred Previous administrative support experience. Benefits General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we are committed to supporting every aspect of teammates' well‑being—physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E‑Verify #J-18808-Ljbffr 200 CRC Insurance Svcs LLC