Director, Evidence for Outcomes

Job Title: Director, Evidence for Outcomes

Reports to: Senior Director

Salary: $130,000 - $140,000

Role Type: Full Time

Location: Boston, Hybrid. Weekly In-office attendance is requred.

FLSA Status: Exempt

POSITION SUMMARY


At a pivotal moment for the team, we are seeking a people-centered, operationally strong, and entrepreneurial leader who can steward complex client work, strengthen internal systems, and help evolve our service delivery model, particularly through the thoughtful integration of digital tools that enhance learning, insight generation, and impact.

The Director, Evidence for Outcomes will be responsible for delivering client engagements, business development and practice, and staff management to ensure excellence for the nonprofits and funders we serve. Reporting to the Senior Director, the Director will be responsible for leading successful client engagements through extraordinary client relations, delivering high-quality work on time and within budget, and managing a team of staff and contractors to deliver against these goals. The Director will be passionate about and committed to driving impact, delivering excellent client services, and will be a very strong people and project manager.

As a leader on the Evidence for Outcomes team, this role is critical to advancing Project Evident's mission to help funders and nonprofits better plan and implement measurement, evaluation, and learning (MEL) strategy in service of better, more meaningful, and equitable outcomes. The Director will oversee a portfolio of client engagements spanning direct service nonprofit organizations and foundations. This leader will manage and mentor a team of Associate Directors and Associates delivering high-quality, capacity-building support across diverse projects, ensuring both strong execution and a cohesive team culture. In addition, the Director will contribute to Project Evident's thought leadership by leading research, developing field-facing tools and frameworks, and producing high-quality, shareable content that advances evidence-building practice across the sector.

Internally, the Director will contribute to Project Evident's growth and culture of belonging and accountability by engaging and contributing across the organization to advance performance, learning, growth, and impact. This role will also serve on the organization-wide management team to ensure effective operations, feedback, and improvement.

ESSENTIAL DUTIES

Project & Client Relationship Management (70%)

• Accurately scope engagements and lead project teams, ensuring strong project management, clear client communication, effective facilitation, and alignment across concurrent projects.
• Lead and manage critical aspects of 1:1 and 1:some engagements: creating and managing project plans; facilitating learning and discussion, leveraging full team and consultant expertise; deploying existing tools, resources, and frameworks to ensure effective content; and providing actionable feedback to client and project team members.
• Build, manage, and sustain strong relationships with clients working across the education and workforce sectors. Strong people and facilitation skills are a must. Serve as primary relationship manager for engagements, ensuring on-time, on-budget, high-quality (NPS score > .70) delivery.
• Lead and steward engagements with nonprofits and philanthropic clients focused on building or strengthening evidence and MEL functions, serving as a trusted advisor to leadership and translating strategy into practical systems, tools, and implementation supports.
• Develop content for in-person and virtual meetings/working sessions, training sessions, and/or workshops or platforms that is clear and actionable and aligned with existing practices.
• Collaborate with colleagues to develop appropriate tools to facilitate efficient and effective delivery of services and build field knowledge.
• Drive quality control, including reviewing, editing, and providing meaningful and actionable feedback on deliverables.
• Oversee research and analytical components of engagements, ensuring rigorous design, clear synthesis of findings, and production of high-quality reports and publications for client and field audiences.

Business Development (15%)

• Build and maintain a robust pipeline of prospective clients and partners-including funders, policymakers, education and workforce leaders, nonprofits, and strategic collaborators-sufficient to meet annual revenue goals and support long-term practice sustainability.
• Independently secure new engagements and resources aligned with individual and team revenue targets, including leading or supporting proposal development, grant submissions, and scope development through to close.
• Represent Project Evident at conferences, convenings, and external forums to strengthen brand presence, cultivate strategic partnerships, and generate new business opportunities.

Practice Leadership (15%)

• Identify and complete tasks that strengthen the Evidence for Outcomes practice and drive practice efficiencies through process design, accountability management, and internal learning.
• Works with the team and consultants to codify tools and product innovations to support repeat execution across multiple engagements. Develops internal training resources to advance team skills and build consistency.
• Attract, develop, coach, supervise, and retain high-performing team members, give and receive actionable and productive feedback, and empower others to elevate their level of responsibility, span of control, and performance. Will follow all Project Evident people processes effectively and on time.
• Contribute to Project Evident's thought leadership by producing field-facing content (e.g., reports, tools, frameworks, briefs), leading or contributing to research initiatives, and representing the organization in sector conversations to advance evidence-building practice.
• Embody Project Evident's values and performance behaviors to help build and strengthen a culture of belonging and accountability.
• Contribute to strategy development and implementation for Project Evident overall and the Evidence for Outcomes team.
• Actively contribute to Project Evident's management team.

EDUCATION AND/OR EXPERIENCE

Minimum Requirements:

• Bachelor's degree required; master's degree preferred.
• 10+ years of experience in education, workforce development, philanthropy, nonprofit leadership, evaluation, strategy consulting, or related fields, including:
  • 4-6 years of consulting/client services experience with external stakeholders.
  • Demonstrated success selling and leading complex, multi-client engagements with executive-level stakeholders in measurement, evaluation, and learning (MEL), evidence building, strategy development, or organizational capacity building
  • 5-7+ years of people management experience, including managing and developing managers; in a consulting practice context that requires systems improvement, innovating on service delivery models, preferably with technology.

• Ability to serve as a collaborative partner across teams within the department and across the organization while leveraging the senior director to expand the department.

KNOWLEDGE, SKILLS, AND ABILITIES

We are also looking for candidates who have demonstrated experience:

• Managing clients and client projects, including working effectively with multiple stakeholders who may have evolving priorities.
• Managing projects, processes, and teams and proven ability to work under tight timelines, accurately assess problems, and develop solutions.
• Creating and effectively executing work plans, processes, and documentation that helps to streamline and codify existing practices.
• Developing/designing curriculum/workshop content and providing successful training sessions, coaching, and implementation support.
• Working independently and collaboratively in a fast-paced environment on multiple projects, effectively prioritizing time and tasks.
• Translating data and evidence into action and sharing the information in an understandable and actionable manner with external stakeholders, which requires an understanding of evidence-based practices.
• Attracting, developing, supervising, coaching, and retaining high-performance team members, giving and receiving actionable and productive feedback, and empowering others to elevate their level of responsibility, span of control, and performance.

Candidates should also have:

• Demonstrated ability to serve as a trusted advisor to executive-level stakeholders (e.g., foundation leadership, nonprofit CEOs, senior policymakers), translating strategy into practical systems and organizational action.
• Demonstrated ability to work both independently and collaboratively on multiple projects in a fast-paced environment.
• Proven ability to work under tight timelines, accurately assess problems, and develop solutions; ability to effectively prioritize time and tasks.
• Experience working effectively with multiple stakeholders who may have evolving priorities.
• Comfort with ambiguity and ability to respond adeptly to rapidly changing priorities, comfortable in an entrepreneurial environment with fast deadlines.
• Problem solver and active listener who seeks clarification, asks questions, and surfaces solutions.
• Ability to read and interpret data visualizations.
• Self-starter attitude to independently research and consolidate information, including technical documentation and policy.
• Excellent oral and written communication skills, with a proven ability to write clear and concise memos.
• Commitment to a high-performance culture, participation in giving and receiving feedback, and belief in continuous self-improvement.
• Interest in the social and education sectors. Knowledge of evidence-based policy/practice, nonprofit evaluation, and performance management disciplines is a plus.
• High degree of proficiency with Google and Microsoft software, including Docs/Word, Slides/Powerpoint, Sheets/Excel, Asana, and SalesForce.
• Familiarity with group collaboration tools (we use Slack, Google Team Drive, Zoom) or willingness to learn.
• Impeccable attention to detail and extremely high standards for accuracy.
• Proficient in using technology and curious about learning new systems.
• Comfortable in a virtual, distributed environment with fast deadlines.
• Experience working with diverse communities and a deep commitment to learning, performance, racial equity, and building a culture of belonging. Excellent oral and written communication skills, with a proven ability to write and copy-edit clear and concise narratives and presentations.

ORGANIZATIONAL RELATIONSHIPS

The Director, Evidence for Outcomes reports to the Senior Director, Evidence for Outcomes and works collaboratively with staff, clients, contractors, partners, funders, and vendors to meet goals in line with organizational values.


WORK ENVIRONMENT

• Ability to work with a virtual team.
• Expected to work 40-50 hours per week, but could fluctuate based on client demands. The team works across multiple time zones and expects core availability between 10:00 am - 4:00 pm (ET).
• Travel is required to meet client and organizational needs.
• Hybrid position with regular presence in Boston.

PHYSICAL DEMANDS

• Ability to sit, talk, and listen continuously for up to 8 hours per day.
• Requires fine motor skills, such as typing for up to 4 hours continuously.
• Ability to lift at least 30 pounds.

WHY JOIN PROJECT EVIDENT?

We hope you're excited about the possibilities of working at Project Evident! To support you in bringing your best self to work, we offer:

• Comprehensive Benefits - Generous medical, dental, and vision plans, a 403(b) retirement plan with employer match, and life and disability insurance.
• Flexible Time Off - Unlimited vacation days, Summer Fridays between Memorial Day and Labor Day, and organizational-wide closure from December 25 to January 1.
• Support for Your Growth & Well-Being - Remote work stipends, reimbursement, and time off for professional development, and coverage for relevant membership fees.

About Project Evident

Project Evident harnesses the power of data, evidence, and technology to achieve greater impact. We believe that by empowering practitioners to drive their own data and evidence building while also strengthening the surrounding ecosystem, we can increase the number of effective solutions in the social and education sectors and scale them faster, ultimately producing stronger, more meaningful, and more equitable outcomes for students and communities.

Project Evident is an equal opportunity employer, dedicated to building an inclusive and diverse workforce committed to a culture of belonging and accountability.
Studies have shown that women and people of color are often reluctant to submit a job application unless they meet all qualifications-we encourage applicants who may not meet 100 percent of the position qualifications to apply anyway.