Primo Restaurant General Manager

Food and Beverage Outlet Manager

Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development and food preparation for the designated outlet. Develops beverage programs within the parameters of the company's national agreements. Maintains established policies and procedures within the designated outlet. Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories. Manages the performance of the outlet service and management staff. Develops and executes creative initiatives to enhance the guest service experience. Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.

Education and Experience

• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.

Core Work Activities

Leading Food and Beverage Operations

• Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories.

• Assists with the menu development, recipe development and food preparation for the designated outlet.

• Develops beverage programs within the parameters of the company's national agreements.

• Maintains established policies and procedures within the designated outlet.

• Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories.

• Conducts inventory for par levels of food, beverage and paper supplies.

• Establishes methods for inventory control and adheres to purchasing procedures.

• Verifies the proper maintenance, cleaning and operation of the outlet and service equipment.

• Develops and executes creative initiatives to enhance the guest service experience.

• Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry.

• Executes administrative functions such as reporting, forecasting, quality assurance and departmental meetings.

Leading Food and Beverage Team

• Manages the performance of the outlet service and management staff.

• Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.

• Facilitates effective communication within F&B and with support departments.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Empowers employees to provide excellent guest service.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees

• Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status

• Provides for the safety and security of the employees or the property

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 26051418
• Job Category Food and Beverage & Culinary
• Job Schedule Full time
• Locations 4040 Central Florida Pkwy, Orlando, FL, 32837, US
• Pay Range (US/Canada/EMEA) $85,000 - $115,000 Annually
• Bonus Eligible? Y
• Stock Package? N
• Additional Information Relocation Assistance Available