Service Desk Lead — End-User & Field IT Support
TEKsystems
TEKsystems in McLean, VA seeks a hands-on Service Desk Manager to lead end-user services during a period of transformation. You will own intake from initial contact through resolution, manage analysts nationwide, and ensure high‑quality customer service that boosts productivity. The role requires 5+ years in IT support with 3+ in supervision, strong ServiceNow and Google Workspace skills, and a proven track record delivering process improvements. #J-18808-Ljbffr TEKsystems
Vacancy posted more than 2 months ago
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